Executive Director, Financial Services Operations Lead
2 weeks ago
At FactSet, we seek an experienced Senior Team Lead to oversee our MS Ops operations. As a key member of our team, you will be responsible for ensuring the seamless delivery of services to our clients.
About This RoleWe are looking for a highly skilled and motivated individual to lead our MS Ops operations. The ideal candidate will have a strong background in financial services, with experience in leading teams and driving operational efficiency.
Responsibilities- Develop expertise in various FactSet offerings, including Fixed Income Analytics, Risk, and Returns.
- Independently support client queries related to Fixed Income analytics, returns, and terms and conditions of Fixed Income instruments.
- Become an SME in end-to-end services operations support for clients, including workflows, data validation, and other processes to ensure daily deliverables are met.
- Partner with regional and global leads, managers, directors of operations, and stakeholders to effectively manage initiatives.
- Drive operational efficiency by focusing on consistency between global teams.
- Regularly present to regional and global teams, reviewing KPIs and key goals for the team.
- Efficiently lead projects that adhere to standards and continuous operations improvements.
- Act as a point of contact during shifts and provide resourceful support to the team and stakeholders.
- Lead a team of minimum 7 members.
- A Postgraduate degree in MBA-Finance or a related field with 3-5 years of relevant experience.
- Strong interpersonal and organizational skills.
- Experience in building effective business relationships with cross-functional/geographical teams.
- Familiarity with Fixed Income products (Rates, Bonds, Credit, Foreign Exchange, Commodities) is required.
- Ability to adapt in a fast-paced environment and handle multiple tasks through effective prioritization.
- Flexible to work in a hybrid model.
$120,000 - $180,000 per annum, depending on experience.
Company Culture and BenefitsWe foster a collaborative and inclusive culture that encourages growth and innovation. We offer competitive benefits and provide ample opportunities for professional development, paving the way for exciting career advancement within the Financial-Technology industry.
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