Customer Service and Social Media Development Professional

6 days ago


Vizag, Andhra Pradesh, India Myonlineprep Full time
Job Overview

The Customer Service and Social Media Development Professional role at Myonlineprep presents an exciting opportunity for individuals to gain hands-on experience in customer engagement, problem resolution, and social media management. This internship is ideal for students or fresh graduates looking to develop their skills in a dynamic environment.

Key Responsibilities
- Assist in handling customer inquiries and concerns via various channels, ensuring prompt and professional responses.
- Monitor and manage the company's social media platforms by responding to customer feedback, inquiries, and reviews to build a positive brand image.
- Collaborate with team members to analyze customer feedback and provide insights for improving service delivery.
- Learn and utilize CRM tools to track and manage customer interactions effectively.

Requirements
- Currently pursuing or recently completed a degree in Marketing, Communications, Business Administration, or a related field.
- Excellent communication skills, both written and verbal.
- Fluency in Hindi, English, and at least one South Indian language (e.g., Tamil, Telugu, Kannada, Malayalam) is mandatory.
- Passion for customer service and social media engagement.

Benefits
- Hands-on experience in customer service and social media management.
- Mentorship and guidance from experienced professionals.
- Certificate of completion and letter of recommendation upon successful completion of the internship.
- Opportunity to work with a dynamic and growing team.

This 6-month internship offers a stipend of 15,000 + Training and Certificate, flexible working hours, and remote work arrangements.

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