Senior IT Operations Engineer

2 weeks ago


Bengaluru, Karnataka, India Coders Brain Technology Private Limited Full time
Job Summary

We are seeking a highly skilled Senior IT Operations Engineer to join our team as a BigPanda Specialist at Coders Brain Technology Private Limited. This is an exceptional opportunity for someone who wants to work with cutting-edge technology and drive innovation in the field of AI Ops.

About the Role

The successful candidate will be responsible for leading the deployment, configuration, and optimization of the BigPanda AI Ops platform to streamline IT operations and improve incident management. This role involves designing integration solutions, implementing automation workflows, and aligning the platform's functionality with business objectives.

Key Responsibilities:
  • Lead the end-to-end implementation of the BigPanda platform, including setup, configuration, and deployment.
  • Define architecture and integration strategies tailored to organizational needs.
  • Integrate BigPanda with existing IT tools such as monitoring systems (e.g., Nagios, Splunk, Datadog), ITSM platforms (e.g., ServiceNow, Jira), and cloud environments (AWS, Azure, GCP).
  • Develop and configure connectors, APIs, and automation scripts for seamless data flow between systems.
  • Design alert correlation policies to reduce noise and prioritize critical incidents.
  • Implement enrichment logic to provide actionable insights for incident resolution.
Requirements:
  • Extensive experience with BigPanda's AI Ops platform, including alert correlation, root cause analysis, and automation features.
  • Proficiency in IT monitoring tools (e.g., Splunk, Datadog, New Relic, SolarWinds) and ITSM platforms (e.g., ServiceNow, Remedy).
  • Strong programming/scripting skills in languages like Python, Bash, or PowerShell.
  • Knowledge of REST APIs, JSON, and data integration methodologies.
Benefits:

We offer a competitive salary of $120,000 per year, a comprehensive benefits package, and opportunities for professional growth and development.



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