Global Service Delivery Operations Manager
1 week ago
At Execo, we are seeking an exceptional Global Service Delivery Operations Manager to lead our India delivery function. This strategic leadership position is responsible for overseeing the entire service delivery operation across all projects.
Key Responsibilities- Manage and oversee the entire India service delivery function to ensure high-quality, on-time, and within-budget service delivery across all projects.
- Develop and implement resource planning and allocation strategies to optimize team performance and ensure efficient use of resources.
- Identify and mitigate risks associated with project delivery through proactive risk management and contingency planning.
- Lead process optimization and continuous improvement initiatives to enhance service delivery efficiency and effectiveness across the delivery center.
- Bachelor's degree in Business Administration or any other field.
- A minimum of 6 years of experience managing a delivery center with at least 100 people or more, with a proven track record of growth and leadership, ideally from a recognized large technology consultancy organization.
$120,000 - $180,000 per annum, depending on experience.
Why Choose Execo?- Competitive salary and benefits package.
- Opportunity for career growth and development.
- Collaborative and inclusive work environment.
- Access to cutting-edge technology and tools.
- Comprehensive health and wellness programs.
-
Service Delivery Manager
3 weeks ago
Pune, Maharashtra, India Servion Global Solutions Full timeJob Title: Service Delivery ManagerJob Description:As a Service Delivery Manager at Servion Global Solutions, you will be responsible for managing Cisco Contact Center Operations for a Banking customer. This role requires experience in managing a support team with Cisco UCCE, outbound dialer, and the ability to work 2 Saturdays in a month.Key...
-
Global Services Delivery Expert
2 days ago
Pune, Maharashtra, India Lenovo Full timeAbout the RoleLenovo is seeking a highly skilled Global Services Delivery Expert to join our team. As a key member of our services operation, you will report directly to the Head of Services Delivery & Customer Engagement.
-
Service Delivery Manager
1 month ago
Pune, Maharashtra, India Servion Global Solutions Full timeJob Title: Service Delivery ManagerJob Summary:We are seeking a highly experienced Service Delivery Manager to lead our Cisco Contact Center Operations team. The successful candidate will have a strong background in managing support teams and experience with Cisco UCCE and outbound dialer systems.Key Responsibilities:Manage a team of support engineers to...
-
Global Service Delivery Director
1 month ago
Pune, Maharashtra, India Execo Full timeJob Title: Global Service Delivery LeadAt Execo, we are seeking a highly skilled and experienced Global Service Delivery Lead to oversee our India delivery function. This strategic leadership position is responsible for ensuring high-quality, on-time, and within-budget service delivery across all projects.Main Responsibilities:Develop and implement resource...
-
Global Service Delivery Director
3 weeks ago
Pune, Maharashtra, India Execo Full timeJob Title: Global Service Delivery DirectorJob Summary:Execo is seeking a highly skilled Global Service Delivery Director to lead our India delivery function. As a strategic leader, you will oversee the entire delivery function, ensuring high-quality, on-time, and within-budget service delivery across all projects.Main Responsibilities:• Develop and...
-
Global Service Delivery Director
3 weeks ago
Pune, Maharashtra, India Execo Full timeJob Summary:The Global Service Delivery Director role is a senior leadership position responsible for overseeing the entire India delivery function within a service-based business. Key responsibilities include developing and implementing resource planning and allocation strategies to optimize team performance and ensure the efficient use of resources. The...
-
Global Service Delivery Director
4 weeks ago
Pune, Maharashtra, India Execo Full timeJob SummaryThe Service Delivery Lead role is a strategic leadership position responsible for overseeing the entire India delivery function within a service-based business. Key responsibilities include resource planning and allocation, risk management, process optimization, and continuous improvement initiatives. The ideal candidate will have strong...
-
Global Service Delivery Lead
1 month ago
Pune, Maharashtra, India Execo Full timeJob Title: Global Service Delivery LeadAt Execo, we are seeking a highly skilled and experienced Global Service Delivery Lead to oversee our India delivery function. This strategic leadership position is responsible for ensuring high-quality, on-time, and within-budget service delivery across all projects.Main Responsibilities:Develop and implement resource...
-
Global Service Delivery Director
3 weeks ago
Pune, Maharashtra, India Execo Full timeJob SummaryThe Service Delivery Lead role is a strategic leadership position responsible for overseeing the entire India delivery function within a service-based business. Key responsibilities include resource planning and allocation, risk management, process optimization, and continuous improvement initiatives.Main ResponsibilitiesOversee and manage the...
-
Service Delivery Manager
2 weeks ago
Pune, Maharashtra, India Fujitsu Full timeService Delivery Role Summary:Fujitsu is seeking an experienced Service Delivery Manager to lead the delivery of services to our clients. The successful candidate will have a strong understanding of service management, IT operations, and customer relationship management.Key Responsibilities:Service Introduction: Ensure new services are introduced in a...
-
Service Delivery Manager
3 weeks ago
Pune, Maharashtra, India Right Move Staffing Solutions Private Limited Full timeService Delivery Manager RoleThe Service Delivery Manager is responsible for ensuring effective service delivery within a single delivery center. Key performance indicators, service levels, and critical deliverables for service desk services are owned by this role.Main ResponsibilitiesPerformance management of a single delivery center.Adherence to standards,...
-
Delivery Operations Manager
1 month ago
Pune, Maharashtra, India Luxoft India Full timeJob DescriptionWe are seeking an experienced internal line manager to support our delivery organization with people management, delivery tracking, and monitoring, and developing relationships with clients.Key Responsibilities:Drive delivery, quality, and productivity in global delivery teams for the global Swiss bank in Wealth Management area in...
-
Global Delivery Director
3 weeks ago
Pune, Maharashtra, India Clarion Technologies Full timeGlobal Delivery Director At Clarion Technologies, we are seeking a highly experienced Global Delivery Director to lead our global operations. Key responsibilities include: Overseeing global delivery teams to ensure seamless execution of projects Developing and implementing strategies to improve delivery efficiency and quality Collaborating with...
-
Global Delivery Executive
2 weeks ago
Pune, Maharashtra, India Clarion Technologies Full timeAbout the RoleThe Global Head of Delivery at Clarion Technologies will lead the company's international delivery function, reporting directly to the CEO in India. This strategic role will shape and execute the overarching strategy for global delivery, driving revenue growth, profitability, and customer satisfaction.Key Responsibilities:Strategic Leadership:...
-
P2P Manager
4 weeks ago
Pune, Maharashtra, India NielsenIQ Full timeJob DescriptionAs the P2P Manager at NielsenIQ, you will play a critical role in the Accounts Payable Service Delivery team, reporting directly to the Global Accounts Payable Service Delivery Lead in Global Finance Operations. Your primary responsibilities will include overseeing the day-to-day operations of the accounts payable, maintaining compliance with...
-
Service Delivery Manager
1 week ago
Pune, Maharashtra, India Wipro Full timeJob Summary: We are seeking a skilled Service Delivery Manager to lead our Service Desk team in Hyderabad/Pune and Bangalore. The ideal candidate will have a strong background in Global Service Desk experience and excellent leadership skills.About the Role:Main Responsibilities:Manage all activities in the Delivery centerCoordinates Knowledge Managers,...
-
Global Delivery Director
1 month ago
Pune, Maharashtra, India Clarion Technologies Full timeAbout the RoleClarion Technologies is seeking a seasoned executive to lead its global delivery function, driving strategic initiatives and ensuring the highest levels of customer satisfaction, revenue generation, and technical excellence.Key Responsibilities:Strategic Leadership: Develop and execute a strategy for the global delivery function, aligning...
-
Senior IT Service Delivery Manager
2 weeks ago
Pune, Maharashtra, India Northern Trust Corporation Full timeAbout Northern Trust:Northern Trust is a global financial institution committed to delivering innovative financial services and guidance to the world's most successful individuals, families, and institutions.We pride ourselves on our enduring principles of service, expertise, and integrity, which have been the foundation of our success for over 130 years.IT...
-
Global Operations Strategist
4 weeks ago
Pune, Maharashtra, India Zendesk Full timeJob OverviewZendesk is seeking a seasoned Principal Operations Manager to drive global growth and manage vendor relationships within our CIO organization. This role requires a strategic thinker who can create and implement plans to scale our global workforce and improve operational efficiency.Develop and execute strategic plans to grow our global workforce...
-
Global Delivery Head
4 weeks ago
Pune, Maharashtra, India Clarion Technologies Full timeJob SummaryWe are seeking a highly experienced Global Delivery Head to lead our global delivery operations. The ideal candidate will have a strong track record of delivering complex projects on time and within budget.Key ResponsibilitiesLead global delivery teams to achieve business objectivesDevelop and implement delivery strategies to improve efficiency...