Order Management Professional

2 weeks ago


Chennai, Tamil Nadu, India HCLTech Full time

Job Overview

HCLTech is a leading technology company seeking an experienced Order Management Professional to join our team. In this role, you will be responsible for monitoring customer accounts, identifying outstanding debts, and taking timely action to encourage timely payments.

Responsibilities

  • Process, verify, and post receipts for goods sold and services rendered.
  • Generate reports and statements for internal use, ensuring accurate and timely responses to disputes within defined turnaround time requirements.
  • Maintain records regarding payments and account statuses, researching and resolving customer discrepancies.
  • Co-ordinate with internal and external stakeholders to address customer queries, engaging in ongoing education opportunities to update job knowledge.

Requirements

  • Freshers with good English communication skills are mandatory.
  • Graduation is compulsory with no standing arrears.
  • Strong verbal and written communication skills, ability to work under pressure and within time constraints, attention to detail, and strong analytical skills to solve customer queries.
  • Ability to build relationships with clients and internal departments.

Benefits

  • Cab provided (chargeable).
  • International trainers.
  • World-class exposure.
  • Excellent working environment.
  • Salary - Best in industry (£25,000 - £35,000 per annum), flexible shifts including nights.

About HCLTech

HCLTech is a global technology company that offers a range of services and solutions to its clients. We value innovation, teamwork, and customer satisfaction above all else.



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