GSA Front Office Team Member
1 day ago
As a GSA Front Office Team Member with Accor, you will play a crucial role in ensuring that our guests receive exceptional service and attention to detail. This position is ideal for individuals who are passionate about delivering world-class hospitality and have a strong focus on customer satisfaction.
Key Responsibilities- Welcome Guests: You will be responsible for welcoming guests upon arrival, registering them, and issuing room keys according to departmental standards and procedures.
- Assist with Check-In and Check-Out: You will assist guests with check-in and check-out processes, including handling cash transactions and responding to guest inquiries.
- Liaise with Departments: You will work closely with other departments to ensure that guests' requests and needs are met efficiently and effectively.
- Update Guest History: You will update and maintain repeat guest history systems to ensure that we provide personalized service to our valued customers.
- Promote Hotel Services: You will promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue.
- Service Focused Personality: A service-focused personality is essential for this role, as you will be interacting with guests on a daily basis.
- Experience: A minimum of 1 year's work experience in hotel operations is required for this position.
- Qualifications: Having a relevant degree or diploma in Hospitality or Tourism management is preferable but not essential.
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. At Accor, we value diversity and strive to create a workplace where everyone feels welcome, respected, and empowered to contribute their best work.
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GSA Front Office Team Member
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Bengaluru, Karnataka, India IBIS Full timeJob DescriptionWe are seeking a highly motivated and organized individual to join our Front Office team as a GSA Front Office. The successful candidate will be responsible for providing exceptional customer service, managing daily administration, and ensuring a smooth operation of the Reception desk.Key Responsibilities:Deliver high standards of customer...
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Front Office Team Member
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Bengaluru, Karnataka, India AccorHotel Full time{"Job Title": "GSA-Front Office", "Key Responsibilities": "• Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms.", "Customer Service Expectations": "• Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.",...
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GSA Front Office Representative
1 month ago
Bengaluru, Karnataka, India AccorHotel Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Office Representative to join our team at AccorHotel. The successful candidate will be responsible for providing exceptional service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining high standards of customer satisfaction.Key...
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GSA Front Office Representative
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Bengaluru, Karnataka, India Accor Full timeAs a Front Office Representative with Accor, you will play a vital role in ensuring our guests receive the highest level of service.Key Responsibilities:Assist guests with check-in and check-out procedures, as well as other cashiering duties.Review arrival lists and prepare compendiums prior to guest arrival and check-in to the system as necessary.Welcome...
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