Network Infrastructure Specialist

3 weeks ago


Chennai, Tamil Nadu, India Outworks Solutions Private Ltd. Full time
Network Support Engineer Job Description

About the Role

We are seeking a skilled Network Support Engineer to join our team at Outworks Solutions Private Ltd.

Main Responsibilities

  • Configure and install various network devices and services, such as routers, switches, firewalls, load balancers, VPN, and QoS.
  • Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations.
  • Monitor performance and ensure system availability and reliability.
  • Monitor System Resource utilization, trending, and capacity planning.
  • Provide L1 support and troubleshooting to resolve issues.
  • Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.
  • Liaise with vendors and other IT personnel for problem resolution.
  • Coordinate with users for smooth functioning of IT infrastructure and timely delivery of IT support.
  • Respond to emergency or on-call situations in a timely manner.

Requirements

  • Strong knowledge of network infrastructure and protocols.
  • Experience with network device configuration and troubleshooting.
  • Excellent problem-solving and analytical skills.
  • Ability to work well under pressure and prioritize tasks effectively.
  • Strong communication and interpersonal skills.


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