Talent Corner HR Services Pvt Ltd | Desktop Support Engineer | mumbai
4 days ago
Job Title: Desktop Support Engineer (L1 Support)
Experience: 2-4 years
Location: Powai (Mumbai) & Airoli (Navi Mumbai)
Qualification: Graduate preferred.
Key Responsibilities:
- Troubleshooting hardware and software issues.
- ·Installing and maintaining hardware and computer peripherals.
- ·Installing and upgrading operating systems and computer software.
- ·Troubleshooting networking and connection issues.
- ·Troubleshooting and maintaining Mobile Devices.
- ·Supporting user needs related to desktops, laptops, mobile devices, printers, VOIP phones, and the like for both in-office and home/remote office needs
- ·Working in concert with internal IT teams to ensure the highest level of service delivery to user community
- ·Addressing user requests and following up to ensure timely and satisfactory resolution
- ·Support and maintain day-to-day support issues
Skills:
- Proven work experience as a desktop support engineer or support technician.·
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
- ·Ability to solve complex hardware and software issues.
- ·Excellent interpersonal skills.
- ·Good verbal communication skills.
Local candidates who can join within 15 days are preferred.
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