Talent Corner HR Services Pvt Ltd | Desktop Support Engineer | mumbai

4 days ago


mumbai, India Talent Corner HR Services Pvt Ltd Full time

Job Title: Desktop Support Engineer (L1 Support)

Experience: 2-4 years

Location: Powai (Mumbai) & Airoli (Navi Mumbai)

Qualification: Graduate preferred.


Key Responsibilities:

  • Troubleshooting hardware and software issues.
  • ·Installing and maintaining hardware and computer peripherals.
  • ·Installing and upgrading operating systems and computer software.
  • ·Troubleshooting networking and connection issues.
  • ·Troubleshooting and maintaining Mobile Devices.
  • ·Supporting user needs related to desktops, laptops, mobile devices, printers, VOIP phones, and the like for both in-office and home/remote office needs
  • ·Working in concert with internal IT teams to ensure the highest level of service delivery to user community
  • ·Addressing user requests and following up to ensure timely and satisfactory resolution
  • ·Support and maintain day-to-day support issues


Skills:

  • Proven work experience as a desktop support engineer or support technician.·
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
  • ·Ability to solve complex hardware and software issues.
  • ·Excellent interpersonal skills.
  • ·Good verbal communication skills.


Local candidates who can join within 15 days are preferred.



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