Customer Service Advocate

1 day ago


salem, India beBeeCustomerService Full time

Job Opportunity:We are seeking a skilled and customer-focused Customer Service Advocate to join our team. This role involves providing exceptional support to clients by addressing their inquiries, resolving issues, and ensuring a positive experience through various communication channels.Main Responsibilities:Respond promptly to client inquiries via phone, email, or chat, and provide accurate information about our products and services.Handle customer complaints and offer suitable solutions to maintain a high level of satisfaction.Key Skills:Excellent communication skills, both verbal and written.Ability to multitask, prioritize, and manage time effectively.Familiarity with CRM tools and basic computer skills.Requirements:High school diploma or equivalent; associate degree preferred.Strong customer service skills and a positive attitude.Benefits:This role offers opportunities for growth and development, as well as a collaborative work environment.About the Role:The Customer Service Advocate will be responsible for maintaining detailed records of client interactions in our CRM system and updating customer accounts accordingly.



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