Macaw Digital | Accounts Receivable Credit Manager | hyderabad

2 weeks ago

hyderabad, India Macaw Digital Full time

Location: Hyderabad

Job Summary:

The Account Manager – Accounts Receivable and Gen Ledger will be responsible for building and maintaining strong customer relationships, ensuring customer satisfaction, and driving revenue growth. This role involves understanding business needs, providing tailored solutions, and acting as the primary point of contact for Account receivable and credit inquiries and issues.

Key Responsibilities:

  • Drive Account Receivable goals and objectives and revenue collection targets
  • Develop and maintain strong relationships with assigned customers, ensuring high levels of customer satisfaction and retention.
  • Serve as the main point of contact for customers, addressing inquiries and resolving issues in a timely manner.
  • Understand customers' business objectives and provide strategic advice to help them achieve their goals.
  • Identify opportunities for upselling and cross-selling additional products or services to customers.
  • Collaborate with internal teams to ensure client needs are met and projects are delivered on time and within budget.
  • Monitor and report on account performance, including sales metrics and client feedback.
  • Prepare and deliver presentations and proposals to customers, demonstrating the value of our products/services.
  • Stay updated on industry trends and competitive landscape to provide customers with relevant insights and recommendations.
  • Recruit and Build accounts team.

Qualifications:

  • MBA in Finance, Business, Marketing, or a related field.
  • Proven experience in account management, sales, or a related role.
  • Excellent communication and interpersonal skills, with the ability to build strong client relationships.
  • Strong problem-solving skills and the ability to handle challenging situations with customers.
  • Ability to manage multiple accounts and projects simultaneously, with strong organizational skills.
  • Experience with US accounting process in a MNC based in US
  • Proficiency in using CRM software and other sales tools.
  • Results-oriented mindset with a focus on achieving sales targets and driving revenue growth.

Communications:

·      Excellent Oral and Written English

·      Hands on experience with MS office tools and Email

CORE COMPETENCIES

 

·      Accounts Payable Expertise

·      Data Accuracy

·      Time Management

·      Financial Software Proficiency

·      Communication Skills

·      Problem Solving

·      Team Collaboration

·      Adaptability


Preferred Skills


·      Strong organizational skills and ability to prioritize workload to meet tight deadlines in a fast-paced and dynamic work environment.

·      Excellent analytical and problem-solving skills.

·      Ability to demonstrate attention to details and good-record-keeping.

·      Proficient in Microsoft Office (especially Excel).

·      Hands-on detail-oriented tasks.

·      Team player and can collaborate with other teams in the organization.

·      High level of interpersonal skills with demonstrated poise, tact, and diplomacy.

·      Excellent communication skills, written and verbal, with the ability to clearly communicate issues to all levels of management.

·      Familiarity with accounting principles and financial regulations.

Work Environment:

  • Office based with diverse functional team
  • Process driven with continuous learning and improvement mindset
  • This role may require occasional travel to meet with customers and attend industry events.
  • Daily interaction with US management, and follow weekly / monthly reporting cadence.
  • Flexible working hours may be needed to accommodate client schedules.


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