Customer Experience Manager

About the OpportunityAs a Customer Experience Manager, you will play a pivotal role in resolving customer pain points, managing support teams, and driving customer satisfaction. You will work closely with cross-functional teams to ensure customer feedback informs our product and content strategy, while fostering strong customer relationships to optimise user...

About the OpportunityAs a Customer Experience Manager, you will play a pivotal role in resolving customer pain points, managing support teams, and driving customer satisfaction. You will work closely with cross-functional teams to ensure customer feedback informs our product and content strategy, while fostering strong customer relationships to optimise user...

**Job Title: Full-Time Customer Support** - Experience Level: 0-2 years - Location: Noida, Uttar Pradesh **Responsibilities**: - Handle inbound and outbound calls effectively. - Provide information about products, services, and offers to customers. - Understand customer needs and preferences. - Solve customer queries and concerns over the phone. - Maintain...

We are hiring for more than 30 Customer care executive. Qualification: - 12th passed or above. Language: - Hindi & English. For more information: **Job Types**: Full-time, Fresher Pay: Up to ₹20,000.00 per month **Benefits**: - Flexible schedule - Leave encashment - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night...

Customer Success Manager | AppX Job Location: Prayagraj, Uttar Pradesh. Experience: 0.6-5 Years Compensation: Max CTC Up to 30K Per Month (Depending upon the last drawn and total experience) Mode: Work from home (Required to visit clients on field within your city and nearby locations) Role Description This is a full-time role for a Customer Success...

Customer Success Manager | App X Job Location: Prayagraj, Uttar Pradesh. Experience: 0.6-5 Years Compensation: Max CTC Up to 30 K Per Month (Depending upon the last drawn and total experience) Mode: Work from home (Required to visit clients on field within your city and nearby locations) Role Description This is a full-time role for a...

Customer Success Manager | AppXJob Location: Prayagraj, Uttar Pradesh.Experience: 0.6-5 YearsCompensation: Max CTC Up to 30K Per Month (Depending upon the last drawn and total experience)Mode: Work from home (Required to visit clients on field within your city and nearby locations)Role DescriptionThis is a full-time role for a Customer Success Manager at...

Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager **Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert the opportunities for cross selling...

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Responsibilities - Own overall relationship with assigned clients - Ensure...

Company DescriptionKIDZLET PLAY STRUCTURES PRIVATE LIMITED is a leading manufacturer of kids' playground and general fitness equipment with over a decade of experience. Founded by Mandeep Bhola, the company is dedicated to empowering youth and people of all ages through playful and entertaining activities. Kidzlet offers a wide range of products in...

Job Role: - To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert the opportunities for cross selling (banking product) on customer's call - Responsible for quality communication and customer servicing within laid down productivity and...

We are seeking an experienced MS CRM Technical Consultant to join our team. The ideal candidate will be responsible for designing, developing, implementing, and supporting Microsoft Dynamics CRM solutions. This role requires strong technical skills, including hands-on experience with customization, configuration, and integration of Dynamics CRM systems. Key...

Job Title: TelecallerCompany: Peplos JeansLocation: NoidaJob Type: Full-TimeAbout Us:Peplos Jeans is a leading name in men’s fashion, offering a wide range of stylish and comfortable apparel. We are committed to delivering excellent service to our customers and are looking for a skilled Telecaller to join our customer support team.Job Description:We are...

Job Title: TelecallerCompany: Peplos JeansLocation: NoidaJob Type: Full-TimeAbout Us:Peplos Jeans is a leading name in men’s fashion, offering a wide range of stylish and comfortable apparel. We are committed to delivering excellent service to our customers and are looking for a skilled Telecaller to join our customer support team.Job Description:We...

1. User Research and Analysis - Conduct user research through surveys, interviews, usability testing, and user feedback to understand user needs, goals, and pain points. - Analyze data from various sources, such as analytics tools, customer feedback, and market trends to inform design decisions. - Create user personas to represent different types of users...

1. User Research and Analysis Conduct user research through surveys, interviews, usability testing, and user feedback to understand user needs, goals, and pain points.Analyze data from various sources, such as analytics tools, customer feedback, and market trends to inform design decisions.Create user personas to represent different types of users and...

We have been retained by a Global client - based on IT industry to hire a Associate Customer Support (E-Care). We are currently seeking exceptional talent with experience in international (US/UK) voice and chat, having work experience in Tier 1 companies and you will be responsible for providing exceptional customer service and owning the experience with a...

We have been retained by a Global client - based on IT industry to hire a Associate Customer Support (E-Care).We are currently seeking exceptional talent with experience in international (US/UK) voice and chat, having work experience in Tier 1 companies and you will be responsible for providing exceptional customer service and owning the experience with a...

Company : Trycon Technologies Private Limited (Scanova)Job Title : Customer Relations Executive (Australian Shift)CTC : INR 4.3 - 5.5 LPALocation : Noida (Delhi-NCR)About the CompanyWe, at Trycon, believe that products bring real value and want to see India become a Product Nation. We want the world to use off-the-shelf scalable software products made and...

All candidates with Voice / Chat background can apply for this role2 to 4 years’ experience in Contact Centre (International BPO)Excellent Communication Skills24*7 Rotational Shifts and Week OffsMinimum Qualification: GraduateSalary: 6- 7.5 LPAOdd hours cab facility would be providedDetails will be shared with the shortlisted candidates based on their...