International BPO
4 days ago
Job description - International BPO About the Role: We are seeking a dynamic and motivated International BPO to join our team in the US virtual construction industry. This role involves identifying new business opportunities, managing high-value client accounts, and ensuring exceptional customer service delivery. You will be responsible for developing strategies, building relationships, and handling customer inquiries and issues with professionalism and efficiency. Key Responsibilities: • Identify Opportunities: Explore new markets, clients, and partnerships in the US high-tech construction industry. • Develop Strategies: Design and implement plans to access new opportunities and grow the business. • Build Relationships: Maintain and nurture long-term client relationships to drive customer satisfaction and loyalty. • Customer Outreach: Make outbound calls to potential clients to establish rapport and generate business leads. • Follow Scripts: Adhere to standardized communication scripts to ensure consistency and compliance. Skills and Abilities: • Excellent verbal and written communication skills in English (US accent preferred). • Strong relationship-building skills with the ability to connect with business teams in various US states. • Ability to manage multiple tasks in a fast-paced environment. • Proficient with basic computer skills and customer relationship management (CRM) tools. • Strong problem-solving and conflict-resolution skills. Experience: • Prior experience in the US calling process (customer support, sales, etc.) is highly preferred. • Experience in handling outbound and inbound calls is mandatory. Soft Skills: • Strong interpersonal and communication skills. • Patience, resilience, and a positive attitude. • A team-oriented mindset with a focus on collaboration. Preferred Traits: • Willingness to work night shifts or flexible hours as per US time zones. • Familiarity with the US market, culture, and communication styles. Additional Information: • Comprehensive training on our services will be provided to eligible candidates. • Performance-based incentives are available for top performers. Perks and Benefits: 1. Competitive compensation with performance-based incentives 2. Outstanding career growth opportunities 3. Exposure to international projects in the USA and Canada 4. Work with top general contractors globally 5. Health and accidental insurance 6. 5-day work week (Saturday and Sunday fixed off) 7. Cab pickup and drop for Gurgaon locations 8. Sabbatical leave options 9. Business bonus and gratuity benefits
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International BPO Executive
2 weeks ago
Bengaluru/Bangalore Region, India AB Insurance Brokers Full time ₹ 1,50,000 - ₹ 2,50,000 per yearJob Title: International Bpo Location: Bangalore Job Type: Part-Time & Full-Time | Work from Office & Work from HomeKey Responsibilities:Enter and update data accurately in company systems/databases. Verify, review, and correct data to ensure accuracy. Maintain records and files systematically. Assist with generating reports as required. ...
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Bangalore, India Tri-Squad infotech Full timeKey Responsibilities: Customer Interaction and Support: Handle inbound calls from international clients professionally and courteously. Make outbound calls for follow-ups, surveys, promotions, or resolving customer issues as required. Provide accurate information about products, services, or policies to customers. Resolve customer complaints efficiently...
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Call Center Executive
3 weeks ago
Bangalore, India Votiko Full timeJob Title: Call Center Executive - Work from Home - International BPOJob Type: Full-Time | Remote (WFH) | Night ShiftSalary: ₹20,000 to ₹70,000 per month + performance-based incentivesAbout the Job:Votiko Solutions is hiring Call Center Executive for our work from home international BPO team. If you're looking for a stable WFH job, and have experience in...
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Team Leader
2 weeks ago
bangalore, India Hiresquad Resources Full timeLeading BPO in Gurgaon Hiring For Team Leader/Assistant Manager US Healthcare Process Require Experience in Healthcare(Mandatory) Experience in Prior Authorization is preferred Require min 1Year as Team Leader Experience in International BPO Looking for Candidates from BPO ONLY Strong in Operations Matrices like Attrition, Shrinkage, CSAT, NPS, SLA Must have...
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Bangalore, Karnataka, India Angel & Genie Full timeRole Overview We are seeking a seasoned Sales Manager for our Healthcare BPO division who will be instrumental in driving our sales initiatives in the US and EU markets The ideal candidate will have a robust background in international BPO sales with a significant focus on US healthcare sectors such as RCM and teleradiology This role requires a strategic...
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bangalore, India Silvermine Group Full timeThe Sales & Operations Manager will be a dynamic leader responsible for the end-to-end management of our international call center in Bangalore, serving customers in the US, Canada, and Mexico for Trucking compliance products.This role requires a blend of strong sales acumen, proven operational excellence in customer support, and exceptional leadership...
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bangalore, India Silvermine Group Full timeThe Sales & Operations Manager will be a dynamic leader responsible for the end-to-end management of our international call center in Bangalore, serving customers in the US, Canada, and Mexico for Trucking compliance products. This role requires a blend of strong sales acumen , proven operational excellence in customer support, and exceptional leadership...
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Bangalore, India Silvermine Group Full timeThe Sales & Operations Manager will be a dynamic leader responsible for the end-to-end management of our international call center in Bangalore, serving customers in the US, Canada, and Mexico for Trucking compliance products. This role requires a blend of strong sales acumen , proven operational excellence in customer support, and exceptional leadership...
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Data Labs Intern
10 hours ago
Bangalore, India Convin Full time € 5,00,000Data Labs Intern (On-site | India | Bengaluru) About Convin Convin is a Conversation Intelligence platform built by IIT Delhi alumni to transform sales, collections, and customer experience. With our proprietary AI and automation, we help enterprises analyze conversations, drive insights, improve conversions, and deliver exceptional customer experiences....
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Internal Audit
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Bangalore, India Quess IT Staffing Full timeAbout Quess IT Staffing: At Quess IT Staffing, we specialize in connecting organizations with IT talent who not only possess the skills needed but also align with the client organization's vision and goals. This commitment has helped us become one of the largest and most sought-after IT staffing companies in India. Our professional staffing solutions are...
