Deluxe | Employee Relations Manager | india
1 week ago
Job Description
- The main purpose of the Bangalore ER Manager role at Deluxe is to ensure treatment of employees is fair, respectful, and consistent with Deluxe’s culture and core values.
- The Employee Relations Manager will provide employee relations and investigation expertise, case management, consultation and project management support.
- The responsibilities for this role fall within both the proactive (education and prevention) and reactive (conflict management and investigations) categories.
- The ER Manager will be responsible for providing expert level consultation, guidance and support in all matters related to employee relations.
- These matters include management training, consultation and guidance; employee complaint review and investigations; policy development and interpretation; disability and leave accommodations; and oversight of reduction in force processes
- Prioritization and balancing time between projects and crisis-response is a critical component for success in the position.
- This is an individual contributor role It reports to the HR Director, People & Culture @ Bangalore.
Responsibilities:
- Network, research, and bring new and innovative ideas on how Deluxe can create a more inclusive and engaging work environment
- Brand and evangelize the value of an ER function; help build a culture of openness and trust
- Work on projects and initiatives to mitigate risk
- Create guidelines, best practices, and training's to educate employees, managers, and other members of HR on how to mitigate and properly address behavioral issues in the workplace
- Interpret and apply understanding of corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification for ER inquiries
- Maintain current and relevant knowledge in a variety of concepts, practices, procedures as well as legal updates associated with Human Resources and Employee Relations
- Manage or participate in special projects/programs requiring ER stakeholder input, as needed
- Lead investigations on employee relations matters and potential policy violations to evaluate and effectively address issues
- Partner with HRBPs, Legal, and other investigative parties as required to thoroughly conduct the investigation and reach the best outcomes for our organization and employees
- Provide guidance and support to HR community and managers on performance management and the Performance Improvement Plans
Minimum Qualifications
- Bachelor degree or equivalent; advanced degree and legal coursework preferred
- Minimum 8 years of global Employee Relations experience gained in either an HRBP role or Employee Relations Advisory role or equivalent experience
- Comfortable working with any level of employee or manager; have a knack for reading a situation and navigating sensitivities in order to find creative solutions to people issues
- Strong interpersonal and persuasion skills, enabling individual to establish partnerships working with senior leaders and across organizational lines
- Experience with employment Indian labor law principles, leading and executing POSH related compliance and effective risk management practices
- Ability to think strategically about programs, processes, and people Ability to recognize, analyze and communicate strategies for issue resolution and risk analysis
- Ability to design and create new programs and initiatives Experience in designing and delivering successful training programs is a must
- Master user of Microsoft office, specifically PowerPoint
- Strong written and oral communication skills; excellent public speaker
- Able to handle confidential information in a mature and professional manner
If you are interested kindly share your updated resume to - namita.jain@bydeluxe.com
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