Technical Delivery Team Manager

2 days ago

bangalore, India Programmers.io Full time

The need is for an experienced Technical Delivery Manager to oversee the successful delivery of multiple software development projects in a service-based environment. Candidate should have strong technical expertise, excellent leadership skills, and a proven track record of managing cross-functional teams to deliver high-quality solutions on time and within budget. Job TitleTechnical Delivery ManagerJob Location: PAN India (Jaipur, Pune and Hyderabad preferred)Job Type: Full TimeJob Mode: Hybrid/RemoteRoles and Responsibilities:• Takes charge of managing project delivery throughout its entire lifecycle.• Acts as the primary point of contact for all project stakeholders.• Develops and oversees the project plan, encompassing timelines, milestones, and budgets.• Documents resource requirements, risks, project scope, and contingency plans.• Collaborates with vendors, third parties, and clients to integrate solutions.• Cultivates positive and productive relationships with customers to foster business growth.• Analyzes and resolves delivery issues promptly.• Supervises the daily activities of the delivery team, offering direction and guidance as necessary.• Allocates tasks to resources for delivery requirements to ensure timely and accurate deliveries.• Evaluate team members' performance and identify training needs.• Acts as the primary contact for customer inquiries and concerns.• Develops process improvements to enhance cost-effectiveness and time savings.• Makes critical business decisions to meet customer expectations.• Reports delivery status to customers and generates necessary delivery documentation.• Supports the sales team, clients, and contractors, contributing to overall business growth and revenue development.• Manages existing customer base, focusing on retention and expanding business.• Assumes ownership of critical incidents, coordinating with resolution parties and facilitating effective communication among stakeholders for post-incident reviews.• Provides accurate and regular reports to management on service delivery performance.• Cultivates strong relationships with teams and stakeholders to facilitate effective dialogue exchange between departments.• Develop strategies for account growth, both in terms of revenue and headcount.• Possesses experience in margin improvement planning.• Conduct revenue forecasting and realization planning.• Leads large, cross-functional teams of more than 30 resources.

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