Sr Service Manager

2 weeks ago

Gurgaon, India Johnson Controls Full time

A.   PRIMARY RESPONsibilities:1. Responsible for carrying out scheduled preventive maintenance and servicing of JC installed systems2. To attend to customers' request and complaint regarding system operations, working conditions and repairs as required3. To lead the maintenance team for the site handledB.   DUTIES:1. Carry out planned systems checks to ensure systems proper operations2. Carry out checks for all auxiliary devices to ensure proper operations3. Carry out scheduled system sensors calibration4. Rectify all problems detected during preventive maintenance and furnish reports of findings5. Generate timely service & ACMV report for customers6. Attend to "non-contract" request calls and breakdown calls as required7. Supervise sub-contractor as required8. Assist immediate supervisor to identify Variation Orders through identified repairs required and system enhancement optionC.   KEY PERFORMANCE INDICATORS:1. Ability to quote and understand the local market wellD.   RELATIONSHIPS:INTERNAL1. Team members2. Account managerE.   REQUIREMENT PROFILE (QUALIFICATIONS/KNOWEDGE AND SKILLS REQUIRED):1. At least 5 years of HVAC experience, preferably in Industrial Refrigeration3. Good command of English & communication skills4. Good supervisory skills5. Good computer skills (e.g. Microsoft Windows & Office)6. Local traveling is required7. Have an established network of customers and suppliers' contact

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