AI Voice Agent Lead

2 days ago

salem, India beBeeSenior Full time

Unlock the Power of Conversational AIAbout this RoleWe're seeking a seasoned Senior AI Engineer to lead the development of an intelligent, automated voice agent. This role combines telephony integration, speech recognition, language model orchestration, and backend API connectivity to deliver seamless, human-like interactions.Design and build voice-first AI systems connecting phone calls to speech-to-text, language models, and text-to-speech pipelines.Integrate telephony platforms with real-time voice workflows.Implement speech-to-text/text-to-speech solutions using Whisper, Amazon Transcribe, Google Speech, or Azure Cognitive Services.Orchestrate language models using LangChain, LlamaIndex, or equivalent frameworks to manage prompts, tools, and function calls.Develop robust APIs to write conversation outcomes into internal systems and trigger downstream actions.Ensure low-latency, scalable architecture for real-time voice interactions.Cross-functionally collaborate with product, design, and backend teams to align on goals and deliverables.Monitor and optimize performance across voice latency, transcription accuracy, and language model response quality.Implement SQL-based reporting for conversation analytics and system health.

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