Expert ServiceNow IT Operations Specialist

7 days ago


shimoga, India beBeeoperations Full time

Senior IT Operations ExpertAbout this role:We are seeking a seasoned IT operations professional to help our clients drive digital transformation and improve their service delivery.This is an exciting opportunity to leverage your expertise in ServiceNow ITOM to design, implement, and optimize IT service management processes that meet the evolving needs of our clients.The ideal candidate will have a deep understanding of ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and Orchestration, as well as experience with CMDB design, data integrity, and dependency mapping.Strong technical skills and hands-on experience with ServiceNow ITOMProven track record of implementing and optimizing IT service management processesExcellent communication and stakeholder management skillsAbility to work collaboratively with cross-functional teamsAdditionally, we are looking for someone with strong business acumen, who can understand the client's business goals and objectives and translate them into actionable IT strategies.Preferred qualifications include:ServiceNow Certified System Administrator (CSA) and ITOM related certificationsExperience with automation frameworks and orchestration workflowsKnowledge of cloud discovery and hybrid infrastructure managementFamiliarity with DevOps and AIOps conceptsJoin us in our mission to deliver exceptional service and value to our clientsBenefits:As a senior IT operations expert, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for growth and development.What We Offer:We offer a dynamic and supportive work environment, where you can grow professionally and personally.



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