ServiceNow Solutions Architect

4 days ago

salem, India beBeeTechnical Full time

ServiceNow Technical LeadThe ServiceNow Team Lead will oversee a team of ServiceNow professionals, managing incoming work, assigning tasks, and serving as the primary point of contact for customers to ensure their needs are met.This role requires a blend of technical expertise, leadership skills, and customer-facing communication to deliver high-quality solutions on the ServiceNow platform.Prioritize, organize, and manage incoming ServiceNow-related tasks, including incident resolution, service requests, and platform enhancements, ensuring timely delivery.Allocate tasks to team members based on skillsets, workload, and project requirements to optimize team performance and meet deadlines.Act as the primary liaison with customers, gathering and clarifying requirements, providing updates on project progress, and ensuring customer satisfaction.Mentor and guide team members, fostering a collaborative environment, providing technical guidance, and supporting professional development.Oversee the design, development, and implementation of ServiceNow solutions, ensuring alignment with best practices and business objectives.Identify opportunities to optimize workflows, automate processes, and enhance ServiceNow platform functionality.Track team performance, monitor KPIs, and provide regular reports to stakeholders on project status, team productivity, and service delivery.

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    salem, India beBeeSolution Full time

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    salem, India beBeeServiceNow Full time

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    1 week ago

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