Data-Driven Operations Strategist

2 days ago

kottayam, India beBeeInsights Full time

Business Insights LeaderWe are seeking an experienced Business Insights Manager to lead our strategic transformation initiatives using AI, data science, and process optimization. As a key member of our team, you will drive cost-efficiency, process excellence, and innovation across global operations.Key Responsibilities:Lead enterprise-wide transformation programs with a focus on process improvement, operational efficiency, and quality enhancement across global operations.Align transformation initiatives with strategic business objectives, driving measurable outcomes in areas such as productivity, billable utilization, SLA adherence, and customer satisfaction metrics (CSAT, FCR, etc.).Required Qualifications:Bachelor's degree in engineering, Computer Science, or a related field (Master's preferred).12+ years of experience in BPO / KPO / Shared Services, with demonstrated ownership of large-scale process transformation projects.5+ years of experience leading AI/ML initiatives, with a deep understanding of the entire model lifecycle, from development to deployment and AI governance.

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    kottayam, India beBeeAdvertising Full time

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    kottayam, India beBeeStrategist Full time

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    kottayam, India beBeeAI Full time

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    kottayam, India beBeeDataAnalytics Full time

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    kottayam, India beBeeDataLeader Full time

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    2 days ago

    kottayam, India beBeeInvestment Full time

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    2 days ago

    kottayam, India beBeeDataStrategist Full time

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    kottayam, India beBeeEnterprise Full time

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    kottayam, India beBeeDataArchitect Full time

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    2 days ago

    kottayam, India beBeeData Full time

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