Implementation Consultant

2 days ago

bangalore, India Allegis Global Solutions Full time

About Us:We are founded on a culture passionate about transforming how the world acquires talent by delivering client-focused solutions that make a difference. From refining contingent workforce management to strengthening employer brands, our integrated solutions drive business results. As an industry leader, we design innovative tools and competitive practices that position organizations for growth.We focus on relationships, open communication, constructive feedback, and a culture built on diversity. Search #LifeAtAGS to learn more.Job Description:The Implementation Consultant I implements MSP and RPO operational services with a supporting SaaS vendor system. The Implementation Consultant II leads requirements gathering, gap analysis, future-state process design, and system configuration testing. IC I may do hands-on configuration and is the Change Management Expert—developing change strategy, drafting materials, and leading adoption. The role liaises with all project teams to ensure a holistic MSP solution. IC II requires 1–3 years of consulting and/or process efficiency experience.Responsibilities:Leads enterprise analysis sessions to gather requirements and design future-state processesIdentifies business process efficiencies using technology and best practicesPartners with SMEs to develop solutions; advises on risks, options, costs vs. benefitsEnsures accurate configuration; completes end-to-end testing, leads User Testing, documents resultsLeads all change management strategy, planning, communication, and deploymentDrafts and owns process documentation, manuals, communications, and training materialsTrains and mentors junior team membersEnhances implementation methodology through process improvementDocuments and shares best practices across AGSMentors new Implementation Team membersQualifications:Strong understanding of end-to-end Contingent Workforce Management and implementation strategyExperience in process improvement, re-engineering, process mapping and modellingAbility to solve technical/business problems and present conceptual info to all levelsStrong strategic thinking, stakeholder management, and change adoption skillsExperience working with cross-functional teamsAdvanced skills in client discussions and driving decision consensusStrong self-discipline and ability to independently deliverExcellent verbal/written communicationAdvanced documentation skills (process maps, manuals, training)Intermediate knowledge of all AGS VMS partners; advanced in at least oneExpert MS Office, specifically VisioBasic knowledge of MS Project and PM toolsAbility to travel up to 25%Experience & Education:1–3 years MSP or RPO experience1–3 years VMS or ATS experience2+ years implementation or project experience preferredBachelor’s degree or equivalentBusiness Process Modelling or PM certification preferred

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