Customer Success Manager
2 days ago
Customer Success Manager ( US ) About the organization - At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketing workflows. Our mission is bold yet simple: to streamline decision-making, dramatically reduce manual effort, and empower marketers to achieve superior results with minimal human intervention. This vision is driven by our cutting-edge Agentic AI systems — next-generation intelligent agents designed not just to assist, but to autonomously execute complex marketing tasks. As a Customer Success Manager at Zocket, you will play a critical role in helping our customers fully leverage these innovative AI-driven marketing solutions. You will serve as the trusted partner and advocate for our clients, ensuring they achieve maximum value and success with Zocket's platform. Your work will involve deeply understanding customer needs, guiding them through the adoption of autonomous AI tools, and helping them optimize their campaigns across major advertising channels like Google Ads and Meta (Facebook & Instagram). You will collaborate closely with customers to address challenges, provide strategic insights, and enable seamless integration of AI-powered workflows into their marketing operations. By fostering strong relationships and proactive communication, you will ensure customers not only meet but exceed their marketing goals while benefiting from automation and data-driven decision-making. In this role, you will be at the forefront of helping businesses unlock new efficiencies and effectiveness in digital marketing — turning complex AI technology into tangible business outcomes and long-term success stories. What you'll be responsible for: Serve as the trusted advisor and primary point of contact for our US customers, ensuring they maximize their success using Zocket. Build and nurture strong, lasting relationships with clients by delivering exceptional service and strategic guidance. Proactively analyze customer data and feedback to anticipate needs, resolve issues, and drive continuous value. Champion customer success by transforming satisfied users into passionate brand advocates. Become a deep product expert, empowering clients to leverage Zocket's full suite of social media marketing tools. What we're looking for: 1+ years' experience in Customer Success, preferably within SaaS or tech-driven environments. Comfortable working during US market hours (8 or 9 PM to 5 or 6 AM). Exceptional communication skills with the ability to build rapport and influence at all levels. Analytical mindset with a talent for identifying trends, challenges, and growth opportunities. Self-starter attitude, passionate about delivering outstanding customer experiences. Why join Zocket? Be a key contributor in a rapidly scaling startup, where your impact drives real business outcomes. Collaborate with a dynamic, high-energy team that values innovation and fun. Gain exposure to leading US brands and help shape their social media marketing success. Enjoy flexible working arrangements, competitive perks, and a culture that champions work-life balance. Zocket empowers businesses to simplify and supercharge their social media marketing with data-driven insights and automation.
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Customer Success Manager
2 weeks ago
bangalore, India Weekday AI Full timeThis role is for one of Weekday's clientsMin Experience: 3 yearsLocation: BengaluruJobType: full-timeRequirementsWe are looking for a proactive and customer-centric International Customer Success Manager to join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...
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Customer Success Manager
2 weeks ago
bangalore, India Skill Veda Full timeCustomer Success ManagerLocation: Whitefield, Bengaluru, KarnatakaWorking Days: 5 Days (Rotational Shifts)Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply).You must have exceptional spoken and written English...
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Customer Success Manager
2 weeks ago
Bangalore, India Skill Veda Full time € 5,00,000 - € 7,00,000Customer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
6 days ago
Bangalore, India Decode Age Full timeLocation: Bengaluru Function: Customer Success, Experience & Support Reporting To: Growth Head/ CEO About Decode Age Decode Age is India’s first longevity company, operating at the intersection of nutraceuticals, biotechnology, and digital health . We are creating a new category in preventive health and human longevity, with a fast-scaling D2C...
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Customer Success Manager
2 days ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
3 weeks ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
7 days ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
19 hours ago
Bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
19 hours ago
Bangalore, India ColorTokens Inc. Full timeLocation: Bangalore (on site) Experience Level: 8 to 10 years About ColorTokens At ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral...
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Customer Success Manager
4 weeks ago
Bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...