D2C Customer Success Associate

3 weeks ago


mumbai, India Nap Chief Full time

**ONLY APPLY IF YOU HAVE LESS THAN 2 YEARS OF EXPERIENCE, FRESHERS ARE WELCOMED**


Nap Chief - Trijosh Fashion Pvt. Ltd. is looking for a Customer Success Associate to join our growing Direct-to-Consumer (D2C) team. As the face of our brand to our customers, you will ensure a smooth and satisfying experience at every touchpoint, from order placement to post-purchase follow-up. You’ll play a critical role in nurturing long-term relationships, resolving issues, and driving customer retention.


Role Overview:


Customer Support Specialist



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