Customer Experience Manager

Who We Are We are a media neutral collective of passionate storytellers. We specialise in experiential marketing, integrated events, MICE and brand communications. With offices in major cities and partners worldwide, we curate brand experiences globally. Always ready with our laptops and a spare set of clothes, we love what we do! Know Us More Key Functions...

Who We Are We are a media neutral collective of passionate storytellers. We specialise in experiential marketing, integrated events, MICE and brand communications. With offices in major cities and partners worldwide, we curate brand experiences globally. Always ready with our laptops and a spare set of clothes, we love what we do! Know Us More Key Functions...

Being a CEM, the roles and responsibilities are: 1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. 2. Improve customer service experience, create engaged customers and facilitate organic growth. 3. Take ownership of...

Being a CEM, the roles and responsibilities are:1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.2. Improve customer service experience, create engaged customers and facilitate organic growth.3. Take ownership of customer...

Areas of Accountability: To hand hold the customers from post-sales to Handover. All communication with customers as their SPOC. To support the collection team in reducing the over dues Deliverables: customer satisfaction scores regularly sending project progress reports to customers resolving customer escalations in a time-bound manner and win-win...

Areas of Accountability: To hand hold the customers from post-sales to Handover. All communication with customers as their SPOC. To support the collection team in reducing the over dues Deliverables: customer satisfaction scores regularly sending project progress reports to customers resolving customer escalations in a time-bound manner and win-win...

Areas of Accountability:To hand hold the customers from post-sales to Handover. All communication with customers as their SPOC. To support the collection team in reducing the over dues Deliverables:customer satisfaction scores regularly sending project progress reports to customers resolving customer escalations in a time-bound manner and win-win proposition...

Being a CEM, the roles and responsibilities are: 1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. 2. Improve customer service experience, create engaged customers and facilitate organic growth. 3. Take ownership of...

Being a CEM, the roles and responsibilities are:1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.2. Improve customer service experience, create engaged customers and facilitate organic growth.3. Take ownership of customer...

Company Description Healthfab is a leading Startup brand specializing in reusable period panties and functional undergarments. We aim to revolutionize menstrual health and sustainable apparel categories. Over the last 5 years, we have made a strong presence in e-commerce backed by efficient marketing and our in-house manufacturing capabilities. Our flagship...