Customer Relationship Management Strategist

2 days ago

hubballi, India beBeeCustomer Full time

Senior Manager – CRMWe are seeking a seasoned Senior Manager to spearhead our global growth marketing efforts. This is an exciting opportunity for an experienced professional to shape CRM strategy and execution, leveraging expertise in platforms like Salesforce Marketing Cloud or CleverTap.Your responsibilities will include:Owning quarterly revenue targets and designing end-to-end CRM campaigns for growth and reactivation.Closely collaborating with cross-functional teams, including creative, analytics, business, and technology groups.Developing content and segmentation strategies based on user behavior and business priorities.Running experiments and optimizing personalization frameworks across channels (email, WhatsApp, SMS).Ensuring technical excellence, compliance with data laws, and seamless cross-functional execution.For this role, we are looking for someone with 6-15 years of experience in growth marketing or CRM roles at technology or fast-growth organizations. The ideal candidate will have strong analytical skills, proficiency in Excel and SQL, and proven success executing multi-channel campaigns for global audiences.This position requires a strategic thinker who can develop and implement effective CRM strategies that drive business growth and customer engagement.As a key member of our team, you will play a critical role in shaping our CRM capabilities and contributing to the success of our organization.

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