L2 Service Desk Analyst
2 months ago
FCM India is a leading provider of comprehensive travel management solutions, dedicated to delivering exceptional service and innovative technology for business travelers. As part of the Flight Centre Travel Group (ASX-listed), FCM India operates with the backing of a globally recognized brand, renowned for its expertise and customer-centric approach.
Objective: To ensure the smooth operation of FCM’s technology infrastructure, supporting a dynamic global travel management environment.
Responsibilities:
- Deliver onsite and remote technical support for desktop and IT issues.
- Administer Active Directory, M365 (including Azure AD, OneDrive, SharePoint, Exchange Online, Teams, Intune, Autopilot), and video/web conferencing tools.
- Manage IT hardware and software, including desktops, laptops, mobile devices, and network equipment.
- Communicate effectively with stakeholders and support teams, maintaining strong relationships and ensuring seamless service.
- Plan and prioritize tasks, ensuring compliance with security practices and operational efficiency.
Skills & Qualifications:
- Minimum 2 years of onsite or desktop support experience.
- Proficiency in Active Directory, M365, and ITSM tools (ServiceNow, Freshdesk).
- Experience with Powershell/Bash scripting and digital workplace tools (Genesys/Cisco Webex) preferred.
- Strong communication, customer service skills, and ability to work in a team-oriented environment.
Why Join Us:
- Be part of a leading global travel management company.
- Competitive salary and benefits.
- Opportunities for professional growth and development.
-
Service Desk Trainer
5 months ago
Thane, India WTW Full time**About WTW**: Our distinct, connected perspective across talent, assets and ideas unlocks potential for our clients. While many just look at mitigating the downside, we see how a unified approach to people and risk is a path to growth. Powered by market analytics and behavioral insight, our integrated teams reveal hidden value within the critical...
-
Front Desk Executive
5 months ago
Thane, India Vihang Group of Companies Full timeDepartment : Administration Function : Front Desk Supervisor / Manager’s Title : Manager Job Location : Site Office | Thane Duties & Responsibilities: - Welcoming guests - Taking calls and transferring - Offering tea / coffee / refreshments - Maintaining records of customers, walk in guests, customer feedback - Inventory tracking on cost sheet -...
-
Front Desk Executive
6 months ago
Thane, India Unique Mixer Pvt Ltd Full time**FRONT DESK EXECUTIVE- THANE** **Your Role**: - To answer, screen and forward incoming phone calls professionally, and take adequate messages and pass to the appropriate individuals as and when required - Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. - To provide general office administrative and...
-
Front Desk Executive
6 months ago
Thane, India Vihang Group of Companies Full timeDepartment : Administration Function : Front Desk Supervisor / Manager’s Title : Manager Job Location : Site Office | Thane Duties & Responsibilities: - Welcoming guests - Taking calls and transferring - Offering tea / coffee / refreshments - Maintaining records of customers, walk in guests, customer feedback - Inventory tracking on cost sheet -...
-
Front Desk
2 months ago
Thane, India Zest Home Healthcare & Facility Services Pvt. Ltd. Full time**Job Title**: Front Desk & Billing Executive (Male) **Location**: Kalyan **Experience**: 1-3 years (in front desk, customer service, or billing roles) **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - Greet and assist patients, visitors, and clients in a friendly and professional manner. - Manage the registration process,...
-
Front Desk Executive
6 months ago
Thane, India Ace Recruitment & Placement Consultants Pvt. Ltd Full time**Job Summary**: A Front Desk Administrator is responsible for providing excellent customer service, managing front office operations, and serving as the first point of contact for visitors and clients. They play a crucial role in creating a positive and welcoming atmosphere for guests. **Total Exp required**: 2 to 6 Years **Key Responsibilities**: **Greet...
-
IT Help Desk Support
1 month ago
Thane, India AMSYS Innovative Solution Full time**Job location**: Thane, Maharashtra **Job timing**: 5:30pm - 2:30am, 7:30pm - 4:30am. (After day light saving - 6:30pm - 3:30am, 8:30pm - 5:30am) **Experience**:2+yrs of experience **Notice Period**: Immediately/15 days can apply **AMSYSGroup** We pride ourselves on 17 Years of excellence based on the principles of integrity, honour, and mutual gain....
-
Receptionist
3 months ago
Thane, India Integgral Corporate Service Full time**Key Responsibilities**: - **Front Desk Management**: - Greet and welcome visitors in a professional manner. - Answer, screen, and forward incoming phone calls. - Ensure the reception area is tidy and presentable. - **Administrative Support**: - Perform general office duties such as filing, photocopying, and faxing. - Schedule and coordinate meetings and...
-
Executive(Admin & Front Desk) Male
5 months ago
Thane, India Career Choice Solution Full timeExecutive ( Admin & Front Desk) Location - Navi Mumbai. Qualification - *Graduation (Male only.) *Minimum 5 years of experience. **Responsibilities**: - *Answering and forwarding of EPBX phone System calls, taking messages, communicating and tracking. *Greeting all staff and visitors to the office (the face of the company). *Receiving guests and...
-
Front Desk Executive
3 months ago
Thane, India DERMA MD CLINICS Full time**Join Our Team at Derma MD Clinics!** **Position**: Front Desk Executive **Location**: Derma MD Clinics, Thane **About Us**: At Derma MD Clinics, we pride ourselves on offering top-notch dermatology services with a personalized touch. Located in Thane, our clinic fosters a supportive team environment where employees are encouraged to grow and excel. We...
-
Front Desk Executive
1 month ago
Thane, India DERMA MD CLINICS Full time**Join Our Team at Derma MD Clinics!** **Position**: Front Desk Executive **Location**: Derma MD Clinics, Thane **About Us**: At Derma MD Clinics, we pride ourselves on offering top-notch dermatology services with a personalized touch. Located in Thane, our clinic fosters a supportive team environment where employees are encouraged to grow and excel. We...
-
Front Desk Executive
6 months ago
Thane, India JLL Full timeJLL supports the Whole You, personally and professionally. Receptionist/Front Office Executive Integrated Facilities Management — Client Site **What this job involves**: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, you’ll be in charge of one of the busiest places in...
-
Front Desk Executive
2 months ago
Thane, India SaffronBizz Solutions LLP Full timeWe have an excellent opportunity for the profile of **Front Desk Executive** Experience: Fresher to 1 year Location: Thane **Greeting Visitors**: Welcome guests and visitors in a friendly and professional manner. Ensure they sign in and provide any necessary assistance, such as directing them to the appropriate person or area.**Answering Phone Calls**:...
-
Front Desk Executive
6 months ago
Thane, India Newleap Nestor LLP Full timeRole : Front Desk Executive / Receptionist Location : Navi Mumbai ( Thane) Experience : 2 to 6 years. Salary Range: Between 2 LPA - 3 LPA + Half Yearly Increment. Weekly Off : Tuesday **Roles & Responsibilities**: To provide receptionist and front office duties in accordance with company policies, procedures, and processes. Achievement of the Key...
-
Front Desk Executive
2 months ago
Thane, India Trinity Empowerment Full time**Position Summary**: The Front Desk Executive will serve as the primary point of contact for visitors, clients, and staff, ensuring a positive and professional first impression. This role involves handling administrative tasks, providing information, and maintaining a welcoming and efficient front office environment. **Key Responsibilities**: - Greet and...
-
Front Desk Executive
6 months ago
Thane, India RPM Logistics Pvt. Ltd. Full timeGreet clients and visitors with a positive, helpful attitude. - Assisting clients in finding their way around the office. - Announcing clients as necessary. - Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans. - Preparing meeting and training rooms. - Answering phones in a professional manner,...
-
Front Desk Receptionist
5 months ago
Wagle Estate, Thane, Maharashtra, India Hotel saffron inn Full timeHotel front desk receptionists are customer service personnel that handle all matters pertaining to guest check-in and check-out. They may also manage reservations and booking information. Hotel front desk receptionists coordinate with other hotel staff to ensure that guests have a pleasant stay. **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00...
-
Front Desk Receptionist
6 months ago
Thane District, Maharashtra, India approach Full timeWe are Hiring Front Desk Associate ( Only Female ) HR Altaf 8446710878 Location: - Airoli Navi Mumbai Should have Experience Hotels & Business Centre Industry. Front desk management - includes meeting and greeting clients, receiving & registering inbound calls and requests. Conducting client experience tours of the premises Front ending client...
-
Front Desk Receptionist
5 months ago
Thane, India SUNACT CANCER INSTITUTE PRIVATE LIMITED Full timeDesignation: Front Desk Receptionist Department: Operation Department Report: Facility Manager Location: Thane W Industry: Health Care Roles Responsibility: - Greeting and welcoming patients. - Scheduling appointments and managing the appointment calendar. - Handling phone calls and directing inquiries. - Assisting with insurance verification and...
-
Front Desk Receptionist
3 months ago
Thane, India Rise Network Full timeWe are seeking a friendly and organized individual to join our physiotherapy clinic as a Part-Time Receptionist. As the first point of contact for our clinic, the receptionist plays a crucial role in providing excellent customer service and ensuring the smooth operation of daily activities. This is a part-time position with working hours from 12:00 pm to...