upGrad Rekrut | Employee Relations Manager | maharashtra

4 weeks ago

maharashtra, India upGrad Rekrut Full time

Experience: Should have good exposure in Sales HR role

Dm / Manager Level: 7-12 years

Senior Manager : 14-20 years


Qualification : Master's Degree in Human Resources / MSW from a reputed institution. LLB



The position will be responsible for overseeing all daily activities related to field issues in HR, IR, ER, and legal areas at pan India. They will work closely with the Line Manager and Divisional Head to ensure smooth and efficient operations in the field force areas. They should have a strong understanding and experience in the areas of labour laws, statutory compliance, New Labour Codes, liaising with labour and government authorities, and expertise in union handling. In addition, they should be experienced in managing legal cases from conciliation through to the respective courts.

 Develop and execute HR/ER strategies that are aligned with the overall business objectives.

 Bridge management and employee relations by addressing demands, grievances or other issues that arise in the field

 Effectively and efficiently, manage industrial relations in the field, with experience handling external stakeholders / police station/ advocates etc

 Support current and future business needs through strategic field development, employee engagement, and motivation.

 Experience in conducting review meetings with Managers and Medical Representatives is essential.

 Experience in handling field-related ER/IR issues, providing support to managers, and having fieldwork experience is a valuable asset.

 Experience in conducting domestic inquiries and handling disciplinary proceedings for field employees.

 Regularly review legal cases and ensure proactive coordination with the respective advocates.

 Ensure compliance with labor laws across India and have hands-on experience managing dashboard compliance.

 NAPS procedures, including issue resolution, reimbursement claims, and coordination with NAPS authorities.

 Develop and oversee HR/ER strategies, systems, tactics, and procedures across the field to ensure effectiveness and efficiency.

 Nurture a positive working environment

 Report / MIS to management and provide decision support through HR Metrics

 Field ER / IR Experience and aware about criminal proceedings

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