Techvy Corp | Salesforce CRM Analytics Developer
11 hours ago
********** Hybrid for candidates in Pune, Maharashtra, Remote for Rest of India Candidates *************
We are seeking a skilled and experienced Salesforce CRM Analytics Developer to design, develop, and maintain actionable and insightful CRM Analytics dashboards and reports. As a key contributor, you will optimize business processes, ensure data integrity, and deliver business intelligence solutions that drive strategic decision-making.
This is an excellent opportunity to work in a collaborative environment while leveraging your expertise in Salesforce CRM Analytics and data integration to enhance organizational outcomes.
Dashboard Development:
- Design and create intuitive and compelling Salesforce CRM Analytics dashboards and reports tailored for various stakeholders, including bankers and managers.
- Utilize advanced functionalities such as Bindings, Time series, Prediction Builder, and Recipes for impactful visualizations.
Data Integration and Management:
- Handle data flows, recipes, and security configurations to ensure dashboards are accurate and reliable.
- Utilize tools such as Workbench, Data Loader, and ServiceNow to facilitate smooth data integration and updates.
Business Collaboration:
- Collaborate with cross-functional teams to gather requirements, understand business needs, and deliver actionable insights through customized dashboards.
- Train end-users to maximize adoption and ensure effective use of CRM Analytics dashboards.
Technical Expertise:
- Develop SAQL and SOQL queries for data manipulation and report optimization.
- Manage complex Salesforce data structures, including relationships, custom fields, approval processes, and sharing rules.
- Integrate Salesforce Shield to enhance data security and ensure compliance.
Optimization and Maintenance:
- Monitor and optimize dashboard performance and data integrations for efficiency.
- Provide ongoing maintenance and updates to dashboards as business needs evolve.
- Troubleshoot and resolve issues to ensure seamless functionality across systems.
- 4+ years of IT experience, with a strong focus on Salesforce CRM and CRM Analytics (Tableau CRM).
- Expertise in developing Salesforce CRM Analytics dashboards, reports, and data flows.
- Advanced skills in SAQL, SOQL, and Salesforce CRM Analytics functionalities (e.g., Bindings, Timeseries, Prediction Builder).
- Proficiency in managing Salesforce declarative features, including objects, workflows, approval processes, and custom fields.
- Hands-on experience with tools like Workbench, Data Loader, ServiceNow, and JIRA for data management and troubleshooting.
- Familiarity with CI/CD tools such as Bitbucket, COPADO, and change sets for streamlined deployment processes.
- Salesforce certifications, including Salesforce Certified Administrator, App Builder, and Tableau CRM and Einstein Discovery Consultant.
- Strong analytical and problem-solving skills with a focus on data integrity and reliability.
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- Relevant Salesforce certifications are highly preferred.
- Declarative Salesforce Features: Objects, Profiles, Roles, Workflows, Approval Processes, Flows, Process Builder, Permission Sets, Sharing Rules, Validation Rules, Reports, and Dashboards.
- Programmatic Salesforce Features: SOQL, SOSL, CRM Analytics (Tableau CRM), Dataflows.
- Tools: Workbench, Data Loader, Import Wizard, ServiceNow, JIRA.
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