Operational Risk Expert

2 days ago


hubballi, India beBeeProblem Full time

Problem Manager Job DescriptionThe Problem Manager plays a critical role in ensuring the efficient and effective management of IT problems and incidents within the organization.Identify the root causes of issues and implement preventive measures to minimize their impact.Lead cross-functional incident response teams to address incidents promptly.Communicate effectively with all relevant stakeholders, including senior management, technical teams, and end-users.Monitor and guide the incident resolution process, ensuring that resources are allocated effectively and escalation paths are followed when necessary.Key competencies include problem-solving and root cause analysis, team collaboration and leadership, communication and presentation skills, analytical thinking and attention to detail, project management and process improvement, incident analysis and resolution, leadership and coordination, effective communication and stakeholder management, crisis management and decision-making, and process improvement and continuous learning.



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