Spot Your Leaders

3 days ago

uttar pradesh, India Spot Your Leaders & Consulting Full time

Total exp around 14-18 years with team handling experience being current around 3 years.

Our Client is seeking a full-time Manager, Data Operations to support our manufacturing clients’ large scale digital transformation.

The Manager, Data Operations is responsible for ensuring the day-to-day operations of the data platforms run smoothly. This role will be the primary interface with the management team and will work cross functionally with various IT functions to streamline operations focusing primarily on common ITIL processes (incident, request, problem, and change).

Duties and Responsibilities:
Foster a collaborative team environment through mentorship and the development of team members
Align team objectives with organizational goals
Assist in building the team by identifying top talent and onboarding new team members
Monitor and evaluate team performance, provide constructive feedback, and recognize achievements
Work with a distributed Data Operations team with a heavy focus on data sourcing, availability, timeliness and reliability
Lead the monitoring and alerting of data issues and their resolution, including identifying areas of improvement
Proactively troubleshoot data availability issues and escalate with internal teams or partners to drive timely issue resolution while collaborating closely and communicating with stakeholders
Manage data sourcing connections and data pipeline orchestration related operational tasks
Monitor, update and track all tasks through the ServiceNow platform in a timely and responsive manner
Plan for and lead ongoing initiatives with data sourcing partners to increase operational efficiency
Support compliance with best practices related to data availability and security procedures
Apply proven communication and problem-solving skills to resolve support data issues as they arise
Participate in design and upcoming release discussions with the development teams to ensure impact on users is clearly understood and operational knowledge is built

Education and Experience:
5+ years of experience in an operational role dealing with data management, data integration or similar activities and/or responsibilities
3+ years of experience in building, mentoring, and leading a team
Bachelor’s Degree and/or relevant field or equivalent experience

Required Skills/Certifications:
Strong analytical and problem-solving skills - Ability to determine data patterns and perform root cause analysis to resolve production reporting bugs
Familiarity with the data, analytics and BI space and knowledge of Power BI
Experience working with Microsoft data integration platforms such as Azure Data Factory, SSIS, Synapse
Strong experience with SQL (Python experience a plus)
Familiarity with Azure DevOps for source code management a plus
Understanding of data management (e. g. permissions, security, and monitoring)
Experience working with and building strong relationships with customers and external partners
Excellent written and verbal communication skills, including logical structuring and delivering presentations
Knowledge of working with helpdesk tools or platforms like ServiceNow is a plus
Experience with cloud services is a plus (Azure) is a plus
Experience in working with and managing offshore resources is desirable
Eagerness to learn and think critically to design improved processes

Preferred Experience with:
Estimating and Planning
Work breakdown for the team
Data pipelines
Data Transformations
Code/Unit Test
PR & Code Reviews
Performance & Load Testing
Functional & Regression Testing
Tier 2 support/consulting
Production Support
Functional ask to technical design
Data Engineering
Agile Methodologies
CI/CD
Metadata driven frameworks
Technical documentation
Azure Synapse Spark
Python
Complex SQL
Parquet & Delta file processing
ETL Optimizations
Azure DevOps

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