Ai PM

5 days ago

bangalore, India ZOCAAI Technologies Full time

About ZocaWe're building the inevitable growth machine for local businesses. Our AI agents force talented beauty professionals to grow by handling all their marketing automatically - from hyperlocal search optimization to 24/7 lead conversion to retention campaigns. We've raised $6M led by Accel, helped 1,000+ businesses become fully booked, and generated $10M+ in revenue for local entrepreneurs.We don't just build software. We force local businesses to grow whether they have time for marketing or not.The RoleWe're looking for an AI Product Manager to own the development, optimization, and scaling of one of our core AI agents. You'll be responsible for taking our agent from its current state to a world-class, autonomous system that delivers guaranteed outcomes for local businesses.This isn't a traditional PM role. You'll be part product manager, part AI researcher, part customer advocate, and part execution machine - all focused on making our AI agents more intelligent, reliable, and impactful.You'll ownLead Generation Agent OR Retention/Loyalty Agent OR Local SEO Agent (based on experience and interest)What You'll DoOwn end-to-end development of your assigned AI agent (Lead Generation, Retention, or Local SEO) - from optimization to scaling to measurable customer outcomesDrive customer-centric improvements by spending time with salon owners and wellness professionals, translating their feedback into agent enhancements that deliver more bookings and revenueOptimize agent performance by working with ML engineers and data science to improve model accuracy, automation reliability, and response quality using real customer dataCollaborate cross-functionally with engineering, customer success, and other AI Program Managers to ship agent improvements and ensure seamless integration across the platformBuild and execute strategic roadmaps for your agent's evolution over 6-12 months, identifying new capabilities and use cases that strengthen competitive positioningMeasure and report impact by tracking agent performance metrics, business outcomes, and customer satisfaction to ensure your agent becomes indispensable to local businessesRequired Experience4-6 years in product management, AI/ML product development, or technical program managementDirect experience building or optimizing AI-powered products (not just using AI tools)Understanding of machine learning workflows, model training, and performance optimizationExperience working with engineering teams on complex technical productsTrack record of shipping products that solve real customer problemsAI/ML Technical UnderstandingFamiliarity with LLMs, prompt engineering, and conversational AI systemsUnderstanding of training data requirements, model evaluation, and performance metricsExperience with AI agent frameworks, automation workflows, or similar systemsComfort working with APIs, data pipelines, and technical integrationsAbility to communicate technical concepts to non-technical stakeholders

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