Sprinklr | Lead Technical Program Manager | Gurugram | gurgaon
4 days ago
Drive multiple large-scale technical projects, working cross-functionally with product manager, designers, so:ware development team, business operations and external partners across organizations to guarantee a smooth and efficient product delivery.
Defines and implements cross-team processes to improve efficiency and delivery (SDLC), defines metrics to measure and monitor efficiency and effectiveness of the processes and drives adoption across organizations.
Monitors and tracks complex programs effectively by providing periodic updates to technical, non- technical teams and Senior Management
Has the right balance of technical, project management and business/product acumen and manages delivery across SDLC serving as a single point of contact.
Handle multiple competing and changing priorities in a fast-paced environment
Manages stakeholders from different cross functional teams by seeng expectations and providing
frequent program/project updates.
Develop and implement project management methodologies, standards, and tools.
Ensure PMO processes and practices are aligned with industry best practices.
JOB DESCRIPTION & POSTING
Maintain a comprehensive project portfolio dashboard for tracking project performance.
Conduct regular portfolio reviews and status updates to stakeholders.
Ensure project documentation is complete, current, and stored appropriately.
Implement governance practices to ensure projects adhere to scope, schedule, and budget constraints.
Develop metrics and KPIs to measure project performance and PMO effectiveness.
Generate regular reports on project status, risks, issues, and resource utilization.
Analyze project data to identify trends and areas for improvement.
Facilitate communication between project teams, stakeholders, and senior leadership.
Ensure stakeholder expectations are managed and met through effective communication and reporting.
Provide training and development opportunities for project managers and team members.
What Makes You Qualified
Minimum of 5 years of experience in technical program management
Proven experience in managing complex, cross-funcBonal projects.
Bachelor's degree in project management, Business Administration, or a related field.
PMP (Project Management Professional) certification or equivalent preferred.
Strong understanding of project management methodologies (e.g., Agile, Waterfall).
Excellent leadership, communication, and interpersonal skills.
Proficiency in project management so:ware and tools (e.g., MS Project, Jira).
Ability to manage multiple projects and prioritize tasks effectively.
Strong analytical and problem-solving skills with strategic thinking and alignment
Should have competencies like stakeholder management, change management, risk management
Ability to plan resource planning and management
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