Customer Service Liaison
1 day ago
Job Title: Customer Service LiaisonAbout the Role:The Customer Service Liaison is a key position responsible for delivering exceptional customer support by addressing inquiries, resolving issues, and ensuring a positive experience. This role involves communication through various channels and requires strong problem-solving skills and professionalism.Key Responsibilities:Customer SupportRespond to customer inquiries in a timely manner via phone, email, or chat.Provide accurate information regarding products, services, and policies.Handle customer complaints and provide suitable solutions.Issue ResolutionIdentify customer needs and offer the best possible resolution.Escalate complex issues to supervisors or technical teams when necessary.Follow up with customers to ensure issues are fully resolved.Documentation & ReportingMaintain detailed records of customer interactions in CRM systems.Update customer accounts and process orders, returns, or requests.Generate daily/weekly reports as needed.Product & Policy KnowledgeStay updated on company products, services, and new launches.Understand and communicate company policies clearly to customers.Team CollaborationCoordinate with sales, operations, and technical teams to resolve customer issues.Participate in team meetings, training, and performance reviews.Required Skills & Qualifications:High school diploma or equivalent; associate degree preferred.Strong communication skills (verbal & written).Ability to multitask, prioritize, and manage time effectively.Basic computer skills; familiarity with CRM tools (Salesforce, Zendesk, Freshdesk).Positive attitude and customer-focused mindset.
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Nepali Customer Liaison Specialist
2 days ago
hubballi, India beBeeSupport Full timeNepali Customer Support RoleWe are seeking a highly skilled and proficient Customer Support Specialist to join our team. This is an exciting opportunity for you to utilize your language skills in Nepali and English to deliver top-notch assistance to our customers.This role involves:Responding to customer queries via calls, chats, and emails with precision...
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Customer Service Advocate
1 day ago
hubballi, India beBeeCustomerService Full timeCustomer Service RoleWe are seeking a Customer Service Representative to provide exceptional customer service via phone, email, and chat.Communicate with customers via phone, email and chat in French.Provide knowledgeable answers to questions about product, pricing and availabilityCollaborate with internal departments to meet customer needsManage data entry...
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Senior Client Liaison
2 days ago
hubballi, India beBeeAccount Full timeKey Account Management Job DescriptionThe role of the Assistant Manager involves analyzing customer needs and offering tailored solutions to meet their evolving requirements.Upselling and cross-selling are integral components of this position, with a focus on identifying opportunities to upgrade existing clients to higher-value telecom plans or services.A...
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Customer service operator
4 days ago
hubballi, India Turing Full timeRole Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you'll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios ,...
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Customer Support Services Expert
2 days ago
hubballi, India beBeeIncident Full timeJob Title: Incident Management ProfessionalThe CSS team is looking for a seasoned Incident Management professional to lead the charge in delivering exceptional support experiences during customer-facing incidents. This dynamic role focuses on coordinating across diverse teams and ensuring timely, clear, and accurate communication with both internal and...
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Frontline Customer Support
2 days ago
hubballi, India beBeeSupport Full timeCustomer Service SpecialistWe are seeking a skilled Customer Service Specialist to deliver exceptional service and support to our clients.Respond to customer inquiries via phone, email, or chat in a timely and professional manner.Identify and resolve customer issues promptly, ensuring a high level of satisfaction.Maintain accurate records of customer...
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Patient Service Advocate
2 days ago
hubballi, India beBeePatientService Full timeAbout this RoleWe are seeking a highly skilled Patient Services Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction.The ideal candidate will possess excellent communication...
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Servicenow Solutions Architect
1 day ago
hubballi, India beBeeTechnical Full timeJob Title: Servicenow Technical LeadWe are seeking a skilled Servicenow Technical Lead to oversee a team of professionals, manage incoming work, and serve as the primary point of contact for customers.Main Responsibilities:Work Management: Prioritize, organize, and manage incoming Servicenow-related tasks, including incident resolution, service requests, and...
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Customer Service Sales Representative
4 weeks ago
Hubballi-Dharwad, India KGK Group Full timeHiring - Sales Representative Location - Borivali, Mumbai Timings - 7:00pm to 4:00am 5 Days working (Saturday & Sunday off) Job Profile: Ability to generate sales through effective clienteling. Maintain continuous and effective communication with client through sales cycle Use extensive diamond and bespoke product knowledge for Customer Service Oversee all...
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Reliance Brands Limited
1 week ago
Hubballi, India Reliance Jio Full time1. Responsible to ensure sales and customer acquisition targets.2. Optimize cost and productivity of Jio Centre,3. Ensure seamless operation and administration of Jio Centre.4. Ensure adherence to statutory compliances and commercial controls,5. Obtain permissions required for project execution,6. Liaison with channel partners to enhance productivity7....