Salesforce Field Service Quality Assurance Engineer

4 days ago

amravati, India beBeeFieldServiceQA Full time

Job Title: Salesforce Field Service QAWe are seeking a skilled Quality Assurance Engineer to join our team in testing Salesforce Field Service implementations, configurations, and integrations.The successful candidate will have strong analytical skills and experience with testing mobile experiences related to field service use cases.Develop and execute manual and automated test plans for Salesforce Field Service implementations, configurations, and integrationsValidate field service workflows, dispatch logic, mobile technician experiences, and service appointment managementCollaborate with Salesforce developers, admins, business analysts, and end-users to ensure feature completeness and functionalityParticipate in requirement reviews to provide QA insights and testability feedbackPerform regression testing, system integration testing (SIT), and user acceptance testing (UAT) supportIdentify, document, and track defects and issues using tools like Jira, Azure DevOps, or similarEnsure testing is aligned with Salesforce best practices, release schedules, and business goalsWork with test data creation and environment validation to support accurate and efficient test cyclesParticipate in Agile ceremonies including sprint planning, retrospectives, and daily stand-upsYou will have the opportunity to work on a range of projects and collaborate with a talented team of professionals.We are looking for someone who is self-motivated, has excellent problem-solving skills, and can communicate effectively with cross-functional teams.A bachelor's degree in Computer Science, Information Technology, or a related field is required. 5+ years of QA experience, including 1–2 years testing Salesforce Field Service or Salesforce Service Cloud, is also required.Familiarity with test case management tools and defect tracking systems (e.g., Jira, TestRail)Strong understanding of Salesforce architecture, workflows, validation rules, and process automation

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