Analyst
1 month ago
About the Company: Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.
About the Role: Birlasoft is seeking a seasoned MDM Analyst with a strong background in Projects to join our team.
Responsibilities:
- End to End Knowledge in Intune/Endpoint Manager Admin Centre Console.
- End to End knowledge in Intune on Device Enrollment, App Protection Policy, App Proxy.
- Knowledge in Samsung Knox (KME), Apple Business Manager.
- Exposure in Windows Autopilot and Intune update rings.
- Knowledge in Certificates – Root & Issuing CA’s and SCEP/NDES.
- Extensive knowledge in MAM and Application Packaging in Intune.
- Knowledge in Intune Connector.
- Good Exposure in AirWatch and SOTI.
- Knowledge on Tunnel Configuration and Cloud Connectors in AirWatch.
- SCCM Imaging - Experience on OSD, Task Sequence, PXE Boot Image.
- SCCM Patching - Extensive knowledge in Automatic Deployment Rule (ADR), Third Party Patching (Patch Connect Plus), Office Patching.
- SCCM Application Packaging - Knowledge on PowerShell scripting (Advanced Installer tool knowledge will add value).
- Understanding of Operating System, especially Windows 7,8,10,11, Android, iOS/iPadOS & Mac OS.
- Good Knowledge in Group Policy and GPO settings.
- Exposure in Provisioning of Azure Virtual Desktops and Azure VM’s.
- Troubleshooting skills to support end users.
- Excellent written and oral communication skills.
Qualifications: Any Graduation
Required Skills:
- Ind to End Knowledge in Intune/Endpoint Manager Admin Centre Console.
- End to End knowledge in Intune on Device Enrollment, App Protection Policy, App Proxy.
- SCCM Patching - Extensive knowledge in Automatic Deployment Rule (ADR), Third Party Patching (Patch Connect Plus), Office Patching.
Nice to have Skills:
- Understanding in Service Now Ticketing Tool.
- Knowledge on Incident management and Change management.
- Excellent teamwork skills balanced with ability to work alone.
Equal Opportunity Statement: We are committed to diversity and inclusivity in all aspects of our company.
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