Customer Support Executive
4 days ago
JD – Customer Support Executive (Danish Language)This is a full-time opportunity with D Square Consulting Services Pvt. Ltd.Experience: 2+ years (including a minimum of 1 year in the hospitality industry)Work Mode: Work from OfficeWork Hours: 9:00 AM – 5:00 PM (Central European Time) | 1:30 PM – 9:30 PM (Indian Time)Location: BangaloreThe candidate who can join within 30 days may only applyJob SummaryThe Customer Support Executive will be responsible for delivering exceptional service to guests and clients through effective communication in Danish and English. The role involves assisting customers with reservations, addressing queries, resolving complaints, and coordinating with internal teams to maintain a high standard of hospitality and guest satisfaction. This position requires strong interpersonal skills, attention to detail, and proficiency in managing customer interactions across multiple channels.Must-Have Skills and ToolsNear-native proficiency in Danish (verbal and written)Proficiency in English (Excellent verbal and written)Minimum 2 years of professional experience (including at least 1 year in the hospitality sector).Strong interpersonal, problem-solving, and coordination abilities.Proficiency in CRM tools and familiarity with digital communication platforms.Ability to maintain composure and professionalism in challenging situations.Key ResponsibilitiesRespond promptly and professionally to guest inquiries via phone, email, chat, and social media.Assist customers with reservations, cancellations, and modifications.Provide accurate information regarding services, facilities, pricing, and local attractions.Handle and resolve guest complaints with empathy, efficiency, and professionalism.Coordinate with internal teams (front desk, housekeeping, F&B, reservations, etc.) to ensure seamless service delivery.Maintain detailed records of all guest interactions and transactions in the CRM system.Follow up with guests after service to ensure satisfaction and collect feedback.Uphold brand standards and promote a culture of hospitality and customer excellence.Good-to-HaveExperience in international customer service or guest relations roles.Knowledge of European hospitality standards and expectations.Prior experience working in multilingual or cross-cultural teams.EducationA bachelor’s degree in hospitality management, Business Administration, Communications, or a related field is preferred.Proficiency certification in the Danish language is mandatory.
-
Customer Support Specialist
2 days ago
bangalore, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 2002. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
-
Customer Support Executive
6 days ago
bangalore, India MTechZilla Full timeAbout UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
-
Customer Support Executive
6 days ago
bangalore, India MTechZilla Full timeAbout Us At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team. Role Overview As a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
-
Customer Support Executive
2 weeks ago
bangalore, India RegisterKaro Full timeJob Title: Customer Support Executive Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal candidate...
-
Customer Support Executive
6 days ago
bangalore, India Trupeer AI Full timeAbout Trupeer Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the platform is democratizing product content creation enabling anyone to instantly create professional product videos and documentation for software. Similar to how Claude...
-
Customer Support Executive
5 days ago
Bangalore, India Trupeer AI Full timeAbout Trupeer Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the platform is democratizing product content creation enabling anyone to instantly create professional product videos and documentation for software. Similar to how Claude...
-
Customer Support Executive
6 days ago
bangalore, India Trupeer AI Full timeAbout Trupeer Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the platform is democratizing product content creation enabling anyone to instantly create professional product videos and documentation for software. Similar to how Claude...
-
Customer Support Executive
3 weeks ago
bangalore, India GoKhana Full timeAbout GoKhana - ToBox Ventures Pvt Ltd: GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in...
-
Customer Support Executive
2 weeks ago
Bangalore, India GoKhana Full timeAbout GoKhana - ToBox Ventures Pvt Ltd: GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in...
-
Customer Support Executive
2 weeks ago
bangalore, India Inner Sanctum LLP Full timeJob Description Company: Inner Sanctum LLP Position: Customer Support Executive Location: Chennai (On-site) Experience: 1–3 years Employment Type: Full-Time About Inner Sanctum LLP Inner Sanctum LLP, founded by Gayathri Shivaram , a Certified Healing and Manifestation Coach, is dedicated to empowering individuals to overcome deep-rooted traumas, rewire...
