Top-Rated Customer Service Expert Wanted
4 days ago
Senior Customer Service Representative Job DescriptionWe are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. As a Senior Customer Service Representative, you will be responsible for providing exceptional customer service to clients through phone calls, emails, and chats.Customer Interaction: You will communicate with customers in a professional and empathetic manner, using active listening skills to understand their needs and concerns.Issue Resolution: You will identify customer issues and find effective solutions, aiming to resolve them on the first contact whenever possible.Product Knowledge: You will maintain a deep understanding of our products or services to answer customer queries accurately and provide recommendations.Documentation: You will record customer interactions, transactions, and issues in our CRM system, ensuring a comprehensive record of customer interactions.Problem-Solving: You will analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary.Compliance: You will adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security.Qualifications:Customer Support, Customer Satisfaction, and Customer Experience skillsExcellent problem-solving and analytical skillsAbility to multitask and prioritize workload in a fast-paced environmentExperience with CRM systems and contact center technologiesExcellent verbal and written communication skillsAbility to work independently and remotelyBenefits:A quiet and brightly illuminated work environmentLaptop with a minimum of 8GB RAM, an i5 8th-gen processor720P Webcam and HeadsetA reliable ISP with a minimum speed of 100 MbpsSmartphoneAbout Us:We are a leading remote work solutions company that helps small and medium-sized businesses build highly efficient remote teams. Our focus is on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas.
-
Expert for Top-Tier Journal Special Issues
4 days ago
thiruvananthapuram, India beBeeAcademic Full timeKey Expert for Top-Tier Journal Special IssuesWe are looking for highly qualified academics to co-develop and submit proposals to top-tier journals.Develop compelling SI proposals, defining the theme, scope, and editorial plan.Collaborate with our team and journal offices to ensure a smooth submission process.Provide academic leadership during SI...
-
Customer Service Coordinator
3 weeks ago
Thiruvananthapuram, India CONNECTING 2 WORK Full timeJob Description Job Purpose The Jobholder is responsible for the full process of all network orders captured for Customers and agents. Generating Booking and Quotation Negotiating with Vendors and suppliers on rates Generating and qualifying leads from cold calling Managing, tracking and following up on leads Track and Trace shipments Proactive updates to...
-
Customer Service Associate
5 days ago
Thiruvananthapuram, India Yarab Technologies Pvt Ltd Full timeWe are looking for a self-motivated and reliable individual, with a genuine passion for customer service. We want to deliver great customer service to all our UK customers. Our Advisors are the focal point for our customers to help manage and resolve their queries. You’ll play a vital role in providing effective and efficient solutions for our...
-
Customer Support Executive
3 weeks ago
Chennai, Tamil Nadu Thiruvananthapuram, Kerala, India Customer Service Executive Full timeA team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...
-
Domain Experts Wanted
2 days ago
thiruvananthapuram, India beBeeDomain Full timeCollaborate with us in various domains to create study material and deliver masterclass lectures. As a part-time or freelance professional, you'll be responsible for developing high-quality presentations and delivering clear communication.Roles are available in corporate tax, SAP & ERP consulting, banking, and more.The ideal candidate will have 2+ years of...
-
Mathematics Expert
4 weeks ago
Thiruvananthapuram, India Turing Full timeJob Description: Remote contract for PhDs in Mathematics, Statistics, or related fields. Work on cutting-edge projects with top AI labs while earning $50+/hour, fully remote, with flexible weekly hours. No AI experienc required. Role Overview: Help fine-tune large language models (like ChatGPT) using your math and analytical skills. You’ll design problems,...
-
Cloud Computing and Security Experts Wanted
2 days ago
thiruvananthapuram, India beBeeExpertise Full timeGain valuable insights into the world of cloud computing and security solutions with our online research study. As a leading market research company, we're seeking IT professionals to participate in a groundbreaking study that will shape the industry's understanding of these critical technologies.The purpose of this study is to gather expert opinions on the...
-
Remote Customer Service Representative
4 days ago
thiruvananthapuram, India beBeeCustomer Full timeJob Opportunity:We are seeking skilled professionals to fill our Remote Voice Support position. This role is ideal for individuals who can provide top-notch customer service while working from home.The job involves handling inbound and outbound calls, resolving customer issues, and maintaining open communication with clients.Key responsibilities include...
-
Head of Customer Success
2 weeks ago
Thiruvananthapuram, India Primesoft Inc Full timeAbout us-A leading OTT software platform for Tier 1 media, sports and entertainment. The company has scaled to 300+ global colleagues over the past four years, and serves global customers as diverse as the New York Yankees to some of the world's largest Telcos. The company was founded by former executives from Disney, HBO, AT&T, McKinsey and many others....
-
Thiruvananthapuram, India SkillsCapital Full time🚀 Join SkillsCapital as a Software Engineer Intern – Build the Future of AI-Powered Hiring! 🚀 Are you a passionate coder, eager to work on real-world projects and build scalable AI-driven platforms? Do you want to work alongside tech leaders who have built global enterprise solutions for companies like IBM, Trilogy, Deloitte, Accenture, PwC, and...