Technical IT Specialist

2 days ago


guntur, India beBeeTechnologist Full time

Job DescriptionThe IT Solutions Professional will provide technical support, troubleshoot issues, and maintain IT systems.Provide first-level and second-level support for desktops, laptops, printers, mobile devices, and other peripherals.Troubleshoot and resolve issues related to operating systems, office applications, and network connectivity.Perform system upgrades, patches, and installations of software and hardware.User Support & Training:Respond to tickets, phone calls, and emails in a timely manner.Assist users with application usage, access issues, and general IT queries.Maintain strong customer service and communication with employees at all levels.System Administration:Create, modify, and disable user accounts in Active Directory, Office 365, and other enterprise systems.Manage email configurations, group policies, and security permissions.Support employee onboarding and offboarding, including device setup and recovery.Hardware Management:Set up and configure new devices (desktops, laptops, monitors, peripherals).Maintain inventory records and track equipment assignments.Coordinate with vendors for repairs, replacements, and procurement.Network Security:Assist with basic network troubleshooting (LAN/WAN/Wi-Fi/VPN).Ensure compliance with security policies, antivirus updates, and data protection standards.Support MFA, endpoint protection, and backup operations.



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