Client Growth Specialist

3 days ago


rajahmundry, India beBeeGrowth Full time

Key Responsibilities:We are seeking a seasoned professional to take on the role of Client Growth Specialist. In this position, you will be responsible for driving revenue growth through identifying opportunities to upgrade existing clients to higher-value telecom plans and promoting complementary services.Main Accountabilities:Upselling: Identify opportunities to upgrade existing clients to premium features or advanced solutions that meet their evolving needs, thereby enhancing customer satisfaction and loyalty.Cross-Selling: Promote data packages, cloud solutions, VoIP, and managed services to existing customers, ensuring seamless integration with their current plans.Client Engagement: Foster trust through proactive communication, understanding client requirements, and offering tailored solutions that add value.Market Analysis: Continuously monitor customer usage patterns and industry trends to design targeted offers and campaigns for upselling and cross-selling initiatives.Collaboration: Work closely with operations, technical, and customer service teams to ensure smooth implementation of upgraded or additional services.Performance Tracking: Measure success through KPIs such as revenue growth, customer retention, and conversion rates for upsell/cross-sell initiatives.Benefits:Opportunity to work with a dynamic team dedicated to delivering exceptional resultsCompetitive compensation packageContinuous learning and development opportunities



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