Service Delivery Specialist
2 days ago
Job Summary:A key role in delivering exceptional service to our clients is available. The successful candidate will be responsible for owning the relationship with clients, ensuring seamless delivery of services, and driving growth opportunities.About the Role:This position focuses on managing the delivery of SOC services for our customers. Experience with SOC, SIEM, and a strong understanding of Cyber security are essential for success in this role.Preparing and presenting client operational reporting at regular meetingsClient SLAs and Reporting (including enhancements)Ensuring analysts meet SLA and follow proceduresExceptional report writing skillsOnboarding new clientsContinuously improving operations and client engagementDeveloping a deep understanding of client business needs, including orchestration of strategic planning, roadmaps, and workshops Risk and Issue ManagementProblem ManagementScope ManagementChange ManagementMajor incident managementRequired Skills:Minimum of 5 years experience in Service ManagementExperience in Delivering Cyber of SOC service is very importantExperienced working in an MSP environmentITIL Service Management accreditationProven experience with Incident responseStrong knowledge of ITSM service delivery conceptsAbility to present at a C-suite levelLeadership and collaboration skillsTime management skillsStrategic thinkingAutonomy and self-sufficiencyAbility to work within a team and influence stakeholdersDesirable Qualifications:Commercial experience and exposure to Presales or Solutions Architecture in areas such as IT, cloud, Networking & Cyber SecurityIndustry-based technical certifications (e.g., Cisco, Fortinet, Palo Alto, CrowdStrike, Rapid7, NetSkope Etc.)The ideal candidate will have a strong balance between customer service, technical knowledge, and experience dealing with senior executives.
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Highly Available Service Delivery Specialist
2 days ago
thrissur, India beBeeServiceDelivery Full timeAbout the RoleWe are seeking a highly skilled Highly Available Service Delivery Specialist to join our team. As a leading member of our service delivery team, you will be responsible for delivering projects that improve our service delivery.The successful candidate will be a primary point of contact for escalated product issues from our account and customer...
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SERVICE ADVISOR
3 weeks ago
Thrissur, India SAI SERVICE PVT LTD, CHENGANNUR Full timeCompany Overview Sai Service Pvt Ltd, part of the Sai Service Group, is the largest Maruti Suzuki dealership in India with comprehensive customer solutions in the automotive industry. With a presence in key regions like Pune, Mumbai, and Kerala since its inception in 1985, the company also hosts dealerships for Bajaj Auto & KTM. Catering to over 1000...
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IT Service Management Specialist
2 days ago
thrissur, India beBeeManagement Full timeJob Title: IT Service Management ProfessionalJob Description:We are seeking a seasoned IT service management professional to spearhead our organization's IT service delivery. As a key member of our team, you will be responsible for defining and implementing strategies, frameworks, and processes to ensure efficient and effective delivery of IT services across...
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Service Delivery Manager
4 weeks ago
Thrissur, India Cognizant Full timeRole OverviewThe Service Delivery Manager will be responsible for leading the managed support, operations, and service delivery for critical Manufacturing (Mfg.) and Quality (GxP) IT applications, with a strong focus on MES (Manufacturing Execution Systems) and QMS (Quality Management Systems). The successful candidate will ensure high-quality Application...
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IT Delivery Manager
3 weeks ago
Thrissur, India CONNECTING 2 WORK Full timeResponsibilities: Integration and transition of new technologies across Shalom Media into scaled end-user experience improving solutions Lead a delivery team that is responsible for driving outcomes for the products by owning all aspects of delivery Being the highest point of escalation for operational matters and working closely with the Project management...
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IT Delivery Manager
2 weeks ago
Thrissur, India CONNECTING 2 WORK Full timeResponsibilities: Integration and transition of new technologies across Shalom Media into scaled end-user experience improving solutions Lead a delivery team that is responsible for driving outcomes for the products by owning all aspects of delivery Being the highest point of escalation for operational matters and working closely with the Project management...
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Delivery boy
3 days ago
Thrissur, Kerala, India SREE GURUVAYOOR TIFFIN Full time ₹ 21,60,000 - ₹ 24,00,000 per yearJob Title: Delivery Boy, Pickup & Order BookerLocation: Sree Guruvayoor Tiffin, ThrissurExperience: 3 YearsSalary: ₹18,000–₹20,000Job Description:We are looking for a reliable and motivated Delivery Boy and Pickup & Order Booker to join our team at Sree Guruvayoor Tiffin, a well-known restaurant in Thrissur. The ideal candidate will have experience in...
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Delivery Boy
19 hours ago
Thrissur, Kerala, India Tri World Capita Full time ₹ 1,44,000 - ₹ 1,72,800 per yearJob Summary:We are looking for a reliable and punctual Delivery Boy to deliver cakes and bakery products safely and on time to our customers . The ideal candidate should have both two-wheeler and four-wheeler driving licenses and a good knowledge of local routes.Key Responsibilities:Deliver cakes, pastries, and bakery products to customers, retail outlets,...
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Telesales Specialist
2 weeks ago
Thrissur, Kerala, India IAN Institute of Rehabilitation & Research Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionIAN Institute of Rehabilitation and Research is a multi-specialty hospital dedicated to providing comprehensive rehabilitation services for differently-abled children. With over a decade of experience, the institute boasts a team of expert doctors, therapists, and rehab specialists. They provide patient-centered care for physical, mental,...
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DTP Specialist
2 days ago
thrissur, India beBeeDocument Full timeSenior DTP Specialist Job OpportunityWe are seeking a seasoned professional to fill the role of Senior DTP Specialist. As a key member of our team, you will be responsible for delivering high-quality document formatting and graphic editing services to our clients.Key Responsibilities:Format and edit documents according to client specifications using advanced...