Platform Data Lead
4 days ago
Opportunity OverviewAs a Platform Data Specialist team member, you will join the Technology Operations team, a group of highly skilled individuals working to protect enterprise-level commercial customers from digital risk. Using our proprietary platform, this role focuses on supporting our Platform Specialist team by identifying and conducting detailed analysis of cyber risks. You will be responsible for researching these risks and creating alerts. Your goal: find the real-time information that will impact our customers, identifying risks and applying the appropriate escalation path.Roles & Responsibilities:Work with internal teams to determine various attack vectors for our customersFamiliarize yourself with the customers' protected entities to help learn and set expectationsDetermine best methods of finding customer-related risks across the internetFind and analyze these risks for high-value use casesLearn and work from pre-established workflows by our customers and threat-intel teamsUtilize ZeroFox tool set to create correct meaningful alerts for each customer/networkLead a team of 4-7 analysts, manage quality, drive productivity and conduct performance discussionsManage customer escalation, collaborate with product and engineering teamsTrain and mentor junior team membersCollaborate with stakeholders to understands requirements and create necessary process SOPs after thorough analysisPresent and train internal teams about PDS workflowsQualifications:Bachelor's/Master's Degree in technical discipline (e.g. engineering) or equivalent experienceFundamental Cybersecurity knowledgeExperience in Security operations or information security or Vulnerability management or Security assessment, typically obtained in 3-5 yrsUnderstanding of basic network and host security conceptsExtreme attention to detail and strong analytical skillsKnowledge of major social media networks (knowledge of emerging networks a big plus) and digital threat landscapeKnowledge and familiarity with cyber-threatsSolid interpersonal and social skills and great people skillsSpoken and written fluency in the English languageSuperior research and writing skills (a writing sample will be requested as part of the interview process)Flexible to support in shiftsHuge Plus:Experience with other SaaS, cyber security, or social media products or servicesKnowledge of emerging social networksExperience in Customer Success
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