Solutions Architect Specialist

2 days ago

mangalore, India beBeeData Full time

As a Customer Success Engineer, you will be the technical point of contact for our clients – a trusted partner for their IT leadership.You are a customer-facing data engineer who genuinely loves solving complex problems and can handle client expectations while working under pressure.You thrive in high-stakes environments and understand what it means to be a trusted technical partner to some of the world's largest enterprises.Work hands-on with data pipelines and integrations to deliver resultsCollaborate with cross-functional teams to deliver on complex customer use casesAct as the primary technical contact and trusted advisor for customersCoach and mentor junior Engineers on the teamDesign and configure workflows based on client business needs using SQL, Python, and cloud infrastructureBuild data models that support personalization, lookalike modeling, and omnichannel activationSet up ETL pipelines across disparate sources and create unified customer viewsConfigure product features and external data connectionsProduce detailed technical documentationServe as a source of feedback for the product teamBS degree in Computer Science, Engineering, Mathematics, Economics, Statistics, Information Management or similar6+ years of experience in a customer-facing SaaS solution implementationProficiency in SQL, scripting (e.g., Python), and working with cloud-based systemsStrong understanding of RESTful APIs, including usage through tools like PostmanExperience setting up ETL processes and integrating disparate data sourcesWorking knowledge of data modeling and customer data infrastructure (CDP, CRM)Experience with APIs and basic familiarity with cloud data warehouses (e.g., Snowflake)Strong customer-facing verbal and written communication skills in EnglishAbility to explain complex technical problems to both technical experts and non-technical stakeholdersProficiency in typical SDLC methodologies; hands-on experience in Agile development and proficiency in tools like Asana, JiraCustomer-first and data-obsessed mindsetPassion for learning and preferably hands-on experience with AI solutions

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