Assistant Manager Freight

6 days ago


bangalore, India DTDC Express Limited Full time

Role OverviewThe Assistant Manager – International Freight will be responsible for driving growth, ensuring smooth execution of international air and ocean freight operations, and supporting profitability targets. The role involves building relationships with Channel Partners (CPs), Delivery Partners (DPs), vendors, and customers, while ensuring compliance, accurate documentation, and timely financial closure.Key ResponsibilitiesBusiness Development & Partner ManagementIdentify, engage, and onboard new CPs and DPs to achieve revenue and growth targets.Develop and maintain relationships with prospects and key accounts, including seniorlevel decision makers.Liaise with local and WCA vendors to source competitive Air & Ocean freight rates.Provide pricing support, quotations, and timely responses to customer and partner queries.Track competitor activities, market rates, and share insights to strengthen business positioning.Operations & DocumentationManage end-to-end execution of international freight shipments (Air & Ocean).Prepare and process Airway Bills (AWBs), Bills of Lading (BLs), invoices, and other shipping documents.Arrange shipment pickup, delivery, and coordinate with carriers, agents, and CHAAssist in customs clearance formalities, ensuring documentation accuracy and compliance.Track shipments and proactively update stakeholders on status and exceptions.Resolve operational issues (delays, claims, RTOs) quickly and effectively.Financial & Margin ControlMonitor costs, revenue, and shipment margins to ensure profitability.Escalate and seek approval for lowmargin shipments (



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