Enterprise ServiceNow Trainer

2 days ago

delhi, India beBeeAI Full time

Job DescriptionWe are seeking a highly skilled ServiceNow trainer to translate real-world workflows into structured tasks for AI model training.The ideal candidate will work on shaping the future of AI reasoning and decision-making in enterprise systems.Key Responsibilities:Create scenario-driven tasks for AI training based on ServiceNow workflows (CSM, ITSM, HRSD).Use JSON for task representation and SQL for data validation.Apply prompt engineering to craft clear instructions.Collaborate on expanding scenarios across ServiceNow domains.Contribute to AI model training focusing on reasoning and predictable outcomes.Required Skills & ExperienceEssential Qualifications:4-6 years of ServiceNow experience (CSM, ITSM, HRSD). Strong proficiency in JSON, SQL, and data structuring.Solid understanding of workflows, cases, incidents, and SLAs in ServiceNow.Experience in AI model training particularly in task design and prompt engineering.Preferred QualificationsAdditional Benefits:ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist.Experience with Agile methodologies.

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