Strategic IT Service Delivery Manager

Job SummaryService Delivery Managers play a crucial role in ensuring the successful delivery of services to clients. This position is responsible for overseeing the entire service delivery process, from initial client onboarding to ongoing management and support.This role requires strong leadership and communication skills, as well as the ability to analyze...

Service Management ProfessionalFreshservice Platform Ownership is a key role in our organization.Configure, customize, and maintain Freshservice modules including Incident, Problem, Change, Asset, and Service Catalog to optimize service delivery.Implement automation workflows, SLAs, and integrations with other enterprise tools to streamline processes.Process...

At the forefront of innovative higher education, our mission is to empower students worldwide through technology-enabled solutions.We are seeking a seasoned Program Manager to lead cross-functional initiatives that align with our strategic objectives. As a key member of our team, you will apply proven program management practices to drive consistency and...

Change Management SpecialistEffective change management is crucial for successful technology adoption. As a seasoned Change Management Specialist, you will develop and execute strategic plans to ensure seamless transitions to procurement solutions across client implementations.Design and implement enterprise-wide change management frameworks for client...

Strategic Data Consultant LeadWe are seeking a seasoned data delivery expert to join our team in a leadership capacity. The ideal candidate will have extensive experience in analytics delivery, with a strong focus on news publishing and media ecosystems.In this role, you will be responsible for leading the delivery of AI/ML projects, including Gen AI, NLP,...

About the Role:Emeritus is seeking a skilled Assistant Manager – LMS to oversee end-to-end operational readiness and delivery of online learning programs. This role involves managing a team, ensuring timely course setup and maintenance, and driving process excellence.Key ResponsibilitiesOversee course readiness lifecycle, ensuring on-time and accurate...

Job OpportunityWe are seeking an experienced professional to oversee end-to-end service operations for a designated area. This role entails ensuring timely and quality service delivery, monitoring and enhancing service KPIs such as TAT, FTR, NPS, and customer satisfaction scores.Manage the overall service process, guaranteeing that services are delivered...

Are you a customer-centric professional looking for a challenging and rewarding role? Look no further! Our organization is seeking a highly skilled Patient Service Representative to join our team.Job DescriptionAs a Patient Service Representative, you will be the primary point of contact for patients, providing exceptional service and support through various...

Job Responsibilities:Deliver food orders to customers, homes, offices, and trains (railway station delivery).Ensure safe, timely, and polite service while handling food items carefully.Help with purchasing raw materials, groceries, and café supplies when needed.Keep bills/receipts organized and assist in café stock updates.Support café operations as...

Job Title Strategic Business Developer Federal Contracting Role:The Strategic Business Developer Federal Contracting role is centered on driving growth through strategic capture planning, partner development, and team execution in the federal marketplace.This position focuses on identifying federal opportunities, developing compliant and competitive teaming...