DBS Bank | Product Manager, SME Banking | mumbai
2 weeks ago
Job Purpose:
The position exists as there is now complete market opportunity that is emerging around Ecosystem/B2S Lending which requires dedicated Product support from Policy/Process/Monitoring and journey standpoint.
Key Accountabilities:
- Responsible for overall product management & managing Credit program/policies of Alternate Lending programs (Ecosystem led partnerships) & Big-to-small, related programs (SCF, Anchor led)
- Design & manage SOPs on E2E lending journey with adequate risk controls
- Overall portfolio management of the Credit programs including monitoring of triggers & caps
- Management of adherence of Digital lending guidelines & ensuring applicable program compliance
- Support in digital implementation of the lending journeys
Job Duties & responsibilities:
- Responsible for devising new credit programs / existing program amendments
- Creation of E2E SOP for Alternate lending programs for various used cases i.e. Ecosystem / Co-lending/ B2S
- Work closely with Ecosystem team and other relevant stakeholders to ensure timely go-live of lending programs under the partnerships
- Work with various stakeholders to ensure NPA / ESPORA / ORR / SOP approvals as applicable for the various partnerships
- Overall manage the portfolio management working with RMG-Credit and CPRAM for portfolio triggers and caps, delinquency management and hygiene it
- Support in setting up of early warning & other necessary risk controls for Alternate Lending & Co-lending policies
- Provide portfolio insights partner-wise
- Work closely with partners for embedded streamlined customer journey, product delivery, close monitoring and governance
- Collaborate with Product Manager (SFW) to build the digital journeys of these credit programs/partnerships on an on-going basis (i.e. write user stories, modify existing journeys, incorporate partner feedback)
- Support the coverage team for successful commercialization of partnerships for scale up of asset customers
- Devise customized training programs for the front line for effective sales & marketing Alternate Lending programs
- Build feedback loop with partner/coverage team for improvement
Requirements:
- Good understanding of the process through preferably prior experience of 4-6 years in Secured Loans(SME ,Working Capital, ODs, Term Loan, LAP)
- Strong experience in credit program management, lending journeys, and digital transformations.
- Proven track record of partner collaboration and ensuring adherence to compliance standards.
- Ability to devise customized training programs and lead teams to successful outcomes.
DBS India - Culture & Behaviors:
DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:
- Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions
- Ensure Customer Focus by Delighting Customers & Reduce Complaints
- Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
- Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
- Maintain the Highest Standards of Honesty and Integrity.
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