Expert Service Desk Support Specialist

2 days ago


kolkata, India beBeeExcellence Full time

Drive Your Career with ExcellenceJob Description:We are seeking a skilled Service Desk professional to join our team. As a Service Desk expert, you will provide remote support for laptops, desktops, LAN issues, and applications. You will troubleshoot across various platforms, including Windows, Android, iOS, and Microsoft tools such as Outlook, Teams, SharePoint, OneDrive, and Skype.You will also handle registry fixes, patch upgrades, virus/security troubleshooting, and collaborate on network issues including VPN, TCP/IP, and OSI models. We are looking for an individual with excellent communication skills, willingness to work in US time zones, and commitment to 100% Work from Office.Required Skills & Qualifications:Intermediate knowledge of OS, browsers, and MS Office SuiteExperience in a busy ICT Service Desk environmentBasic networking knowledge and troubleshooting skillsExcellent written and verbal English communication skillsWillingness to work in US time zonesCommitment to 100% Work from OfficeBenefits:Fast-track career growth in tech support or customer successDynamic, inclusive, and team-oriented cultureExtensive training and upskilling programsWork with a global brandOthers:Any full-time graduate with no backlogsReadiness to complete client-specific trainingAbility to handle 24x7 rotational shiftsMandatory Documents to Carry:Updated printout of your resumeAny two government-issued photo IDs (PAN/Aadhar/Voter ID/Passport)All original academic documents for verificationPreference:Basic understanding or any customer support/service desk expertiseHow to Attend the Walk-In:Carry a copy of this invitationWalk into the office on specified dates between designated hours



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