Efficient Operations Manager Wanted

3 days ago

erode, India beBeeOperations Full time

Job OverviewWe are looking for a highly skilled and motivated Operations Manager to join our team. As an Operations Manager, you will be responsible for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization.Key Responsibilities:Manage and optimize the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization.Guide associates in promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers.Drive the adoption process by assisting associates in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets.Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays.Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager.Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly.Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures).Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances.Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments.The candidate will be required to work six days a week. The employer will provide travel reimbursements as per travel policy.Requirements:Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude.Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity.A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives.A graduate with a preference for holding a minimum craft course certification in Hospitality.Requires a minimum of 2 years of relevant experience.Benefits:We believe in creating a positive and inclusive work environment that fosters growth and development. As an Operations Manager, you will have the opportunity to make a real impact and contribute to our mission to spread joy and happiness in a world weighed down by stress and pressure.About Us:We are a unique business that is not merely in the B2B Food Service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness.

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