Deputy Manager

3 weeks ago

tamil nadu, India HCLTech Full time

Please share your resumes to shine.albert@hcltech.com

Job Description

:
Job detai
lsJob Tit le: Deputy Manager - Insuran
ceBand Lev el: E2
.2Designati on: Deputy Manag
erLocatio n: Chennai – Naval
urReports to : Manager / Group Manag

er
Purpose of the r
oleTo contribute to the achievement of HCL goals by supporting the objectives and goals of the Business Change t
eamTo work with existing and new clients to demonstrate expertise and promote HCL to a high stand
ardTo produce high quality documentation meeting company standards for issuing to and approval by internal and external stakehold
ersTo ensure all recommendations and solutions are designed with operational needs in mind balanced against initial and ongoing costs, compliant outcomes and client expectati
onsTo work with the BS&S team to support systems development and ensure UAT testing plans/execution are approved in line with business expectati
onsTo manage and aid transition to service delivery ensuring that all documentation, procedures and knowledge transfer to stakeholders are approved and completed before release of new it
emsTo supply appropriate management information as and when requi
redKey tasks and responsibilit
iesTo undertake an initial analysis of items received to demonstrate an understanding of the requirements, working with operations, to ensure a choice of solutions can be presen
tedTo produce an impact assessment for approval by internal / external stakehold
ersTo ensure all documentation (E.g. Impact Assessment / Business requirement specification) is delivered to a high standard and is approved by all internal and external counterpa
rtsFollowing the initial approval of costs, work with key stakeholders to produce detailed project documentation identifying key requirements and responsibilities to deliver the required outc
omeWhere appropriate, work with systems analysts to assist with the understanding of required chan
gesWhere appropriate, work with internal and external stakeholders to ensure policyholder documentation is issued to the expected standa
rdsTo assist the test team with regards to creating and approving a required test p
lanTo provide operational sign off, prior to systems release, through the final approval of any UAT evidence and to undertake operational verification of the enhancements following rele
aseTo engage with operational stakeholders, ensuring employees have an appropriate understanding of the item being delivered through Business Cha
ngeTo manage, and own the integration of, items into BAU and to identify / evaluate further opportunities for operational change as part of continuous improvem
entMaintain high levels of productivity and quality, whilst supporting colleagues and stakehold
ersEnsure all regular events, including audit activities and actions, are completed / escala
tedTo adhere to local and corporate governance and controls ensuring business operating systems and procedures are utilised / updated as necess
aryTo adhere to all HCL policies and procedu
resTo comply with industry and regulatory requireme
ntsApplication of OpEX principles / focus on customer outco
mesPromote good standards of professional working including verbal and written communication within a service delivery environm
entSupport the achievement of the Business Change team "terms of reference" and "performance standards" by undertaking activities relevant to the needs of the busin
essManaging a group of junior BAs with their administrative tasks and project wo
rksResponsible for mentoring new hi
resPerson Specificat
ionEssenti
al:Education/Qualifications/Train
ingGraduation in any str
eamDesira
ble
MBACFA Certification from CII,
UKCBAP certification (from International Institute of Business Analysis,
US)Workforce planning knowle
dgeUnderstanding of Operational Processes and procedu
resEssenti
al:Specific Job Skil
ls:Awareness of Financial Services regulatory boundar
iesMS Office experie
nceOperate within a workflow management environm
entExcellent communication skills – verbal and writ
tenUnderstanding of
SQLUnderstanding of core insurance applicati
onsEssenti
al:Experien
ce:At least 48 months of experience as Life & Pensions Business Analyst, or, at least 72 months of experience in Life & Pensions operati
onsProven track record of delivering to a high standard in an operational environm
entProven track record in the ability to influence and achieve resu
ltsExperience of managing process and/or cultural cha
ngeDesirab
le:At least 2 years of experience of working in the UK Life and Pensions a
reaExperience of working within a business process outsourcing environm
entAt least 3 years of experience in leading a te
am.Essenti
al:Core Competencies (HCL Standar
ds)Strategic Commercial Awaren
essChange & Innovat
ionThe need to work in a regulatory environm
entDelivering Excelle
nceTeam pla
yerDesirab
le:Inspirational Lea

der

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