PMO - India, India

Role : PMO Location : Gachibowli, Hyderabad Work Mode: Work from office Experience : 10 - 15 yrs Interview Mode : Face to Face Interview Timing : 10:00 AM to 6:30 PM sharp Date : 28nd Nov 2025. We are Looking for Immediate Joiners. We are excited to announce that  walk-in interviews will be held on (28nd Nov 2025) at the Frugal Testing office from 10:00 AM to 6:30 PM sharp . All candidates are requested to bring their relevant documents, either in  hard copy or soft copy , for verification. We look forward to meeting you and exploring the opportunity to work together Key Responsibilities: Develop and implement organization-wide operational strategies to support business growth across software testing, automation, and GenAI service lines. Lead and manage department heads, team leads, and project managers to ensure high-quality execution, operational excellence, and strong cross-team collaboration. Drive company-wide process improvement initiatives, introducing scalable SOPs, governance practices, and operational frameworks. Oversee the operational health of delivery teams, ensuring project predictability, on-time execution, and adherence to quality benchmarks. Partner with leadership to plan annual/quarterly operational goals, business expansion strategies, and resource forecasting. Build and maintain executive-level dashboards covering productivity, delivery KPIs, resource utilization, billing cycles, and financial health. Review project portfolios, identify risks or bottlenecks, and ensure structured follow-ups and timely issue resolution. Manage organization-wide workforce planning, role structuring, capacity planning, and performance monitoring. Enhance revenue operations by streamlining lead flow processes, improving sales–operations alignment, and supporting sales pipeline visibility. Optimize internal workflows using Google Suite, Slack, and AI-driven automation tools to improve speed, accuracy, and efficiency. Implement operational controls to ensure compliance with client standards, data security requirements, and delivery documentation protocols. Drive cost optimization activities by improving utilization, reducing operational overhead, and ensuring efficient resource allocation. Conduct regular reviews with leadership to present insights, performance summaries, improvement recommendations, and long-term operational plans. Lead internal audits, process health checks, and readiness assessments for enterprise clients, especially within QA/testing and AI projects. Foster a culture of accountability, ownership, and continuous improvement across all operational teams. Act as a senior escalation point for delivery, operational challenges, client concerns, and cross-department conflicts. Strengthen internal communication practices, ensuring transparency, timely reporting, and alignment across all teams. Represent the organization professionally on LinkedIn using your personal profile to support brand visibility, culture-building, and leadership communication. Ensure the organization maintains high operational maturity as it scales, introducing systems and practices that support long-term sustainability. Establish and oversee PMO governance, ensuring standardized project management frameworks, templates, and delivery methodologies Qualifications: 10–15 years of proven experience in Operations Management within IT, software development, QA/testing, or AI/GenAI organizations. Experience leading team leads, project managers, and cross-functional operational units . Strong background in operational planning, business forecasting, resource governance, and financial/operational reporting. Deep understanding of delivery models in QA/testing, automation, or AI solution development. Expertise with organizational scaling, process maturity frameworks, and operational transformation. Exceptional leadership, stakeholder management, and negotiation skills. Advanced proficiency in Google Suite, Asana, Slack, dashboards, operational analytics, and workflow tools. Ability to drive clarity, structure, and predictable performance in a fast-paced growth environment. Perks and Benefits Attractive and performance-based hikes Medical insurance Recruiter: Ravi Mobile no: 9154763868