Business Development Associate

1 day ago

belgaum, India beBeeDevelopment Full time

We are seeking a highly skilled Business Development Associate to join our team. The ideal candidate will have excellent communication skills, the ability to work independently and as part of a team, and a strong understanding of business operations.The role involves providing exceptional customer support, managing sales and support inboxes, and coordinating crowdfunding campaigns. The successful candidate will be able to organize information, maintain trackers, and coordinate across multiple teams.ResponsibilitiesRespond promptly and effectively to inquiries from customers, ensuring clear and consistent communication.Filter and manage sales, support, and campaign inboxes daily; update account information for clients.Support and coordinate crowdfunding campaigns, including comments, updates, and administrative tasks.Assist in planning and organizing digital and marketing campaigns, and track/report performance across platforms.Maintain up-to-date dashboards, trackers, and master documents (inventory reports, comment logs, replacement request tracker, etc.).Help manage website content and e-commerce listings.Draft newsletters and updates for campaigns using email tools; post updates for customers on schedule.RequirementsProficiency with:QuickBooks OnlineGoogle SuiteAdobe Creative Cloud & Adobe Acrobat SignInventory management tools (SKU Vault)ShipStationCrowdfunding tools (Kickstarter, Gamefound) and email tools (Klayvio)QualificationsBachelor's degree in Business, Communications, Marketing, or a related field.5+ years of experience in sales, customer support, or campaign operations roles.Understanding of crowdfunding platforms, digital campaigns, and customer communication across channels.Experience with customer-facing communication across multiple channels.Ability to organize information, maintain trackers, and coordinate across multiple teams.Strong communication skills, fluent in written and spoken English.

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